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to start/stop Policy service

  • 1.  to start/stop Policy service

    Posted Sep 08, 2026 09:38 AM

    HI SiteMinder Support team,

    I need yore help.
    My custome found a problem of start-all.sh(start-ps.sh) script to start Policy Service.
    Please see start-all.sh(start-ps.sh) script.
    According to the script,
    ==start-ps.sh==
    SMEXEC=`ps -e | grep smexec | cut -c1-6`
     ・・・
    kill -USR2 ${SMEXEC}
    ===============

    The script acquire the correct PID using "cut -c1-6".
    However, ff the process ID is 7 digits long, the correct PID will not be acquired.
    So We would like to change the script from "cut -c1-6" to "cut -c1-7".
    No problem?
    Also, this is a bug?

    Also, which should we use systemctl start/stop or start-all.sh/stop-all.sh to start or stop Policy Service?

    Best regards,
    Marubun