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Recording of the Office Hour held on Thursday, February 5th, 2026

  • 1.  Recording of the Office Hour held on Thursday, February 5th, 2026

    Broadcom Employee
    Posted 16 days ago
    Dear Community Members:
     
    For those who missed attending the CA Service Management Office Hour session on Thursday, February 5th, 2026 and for the benefit of all attendees, here is a link to view the recording of the session

    https://www.gotostage.com/channel/9ce990c16fe14224ba66dc42ea8994ac/recording/d2dba394617c442d85a6086ca6b61cc4/watch?source=CHANNEL
     
    During this session, the team discussed the following:   
    • Progress Update on "Native Analytics - CA Service Management OOTB Reporting Capability"
    • Follow-up on 17.5 What's Coming Up Preview: "AI/ML Enhancements in Service Management 17.5" Pre-release Demo, Validation
    • Release and Lifecycle Updates (17.4 RU6 timeline update)
     
    A reminder that the next session will be held on Thursday, March 12th, 2026
     
    Tentative agenda:
     
    • Follow-up on 17.5 What's Coming Up Preview: "Support for Customizations in xFlow and Improved Ticket Creation Experience" Pre-release Demo, Validation
    • CA Service Management 17.5 Beta Validation Plan


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    Paul Coccimiglio
    Senior Principal Support Engineer
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