Need to set alert if Queue count exceeds

[Sanjay Chauhan]

In Symantec Messaging Gateway 10.9.2, is it possible to get an alert when the queue reaches a defined number of messages? We need an alert that triggers when a specific number of messages are in the queue

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[alexander smg]

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I wish that feature was added. I have asked for that same feature years ago. The only alert you will get, is if the either inbound, outbound, or delivery total is exceed as per the advanced smtp settings. But you are correct, it makes more sense to specify a value that you want to trigger the alert. So short answer, u need to make a feature request thru support. I tried, and never got what i wanted.

[Asjad Khan]

This would definitely be a useful monitoring feature. Being able to define a queue threshold and trigger an alert would make it much easier to catch delivery issues before the queue grows significantly. Until then, external monitoring or scripting seems like the most practical workaround.

[alexander smg]

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Indeed. It would be awesome

[Markko Meriniit]

REST API should give you the number of messages in queues https://techdocs.broadcom.com/us/en/symantec-security-software/email-security/messaging-gateway/10-9-0/Administration---Settings/smg-rest-api.html

[alexander smg]

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Rest api are not good. GUI should be enabled.