Broadcom Customer Care

 View Only
  • 1.  My VCP and VCAP certificates are not visible in my account

    Posted May 14, 2024 11:55 AM

    Hi team! 

    Seems that after migration all my certificates are unreacheble. Is there any Broadcom representative that can help to solve the issue? Thank's in advance.



  • 2.  RE: My VCP and VCAP certificates are not visible in my account

    Posted May 17, 2024 06:06 PM

    Dear colleague @Ravi Kumar B ,

    Could you assist me with this issue? I will send my certificates with the candidate ID in a private message if necessary.




  • 3.  RE: My VCP and VCAP certificates are not visible in my account

    Broadcom Employee
    Posted 28 days ago

    Hi Alexander, since you originally posted, the VMware certification support method has changed. It sounds like there may have been a profile change as I can see three accounts with your name but only one that has earned certifications within. You may need to request a profile merge for your exam/certifications. You can do this via https://broadcomcms-software.wolkenservicedesk.com/web-form. Select Case Type 'Education: VCF Certification'. For Component select 'Profile Merges'. This form requires you to select a course, so just choose anything from the list.