Endpoint Protection

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  • 1.  My downloads shows nothing

    Posted Oct 13, 2025 10:10 AM

    Hi, I can not download nothing related with Symantec Endpoint Managar 14.3 in Support Portal.

    I can not even open a case in Support, Broadcom have nothing with my account. 

    and more fields that did not fit.....


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    David Alves
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  • 2.  RE: My downloads shows nothing

    Posted Oct 13, 2025 08:27 PM

    Hi David,

    It could be that your Site ID is not added to your profile. You may follow the steps here.

    https://knowledge.broadcom.com/external/article/188869

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  • 3.  RE: My downloads shows nothing

    Posted Oct 14, 2025 10:25 AM

    Hi, yes it was my Site ID, now is working fine, thanks a lot.

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