Missing connection tab on ERP Connection object

[Doug Miles]

We are attempting to install the Oracle Fusion Cloud ERP package from Marketplace. Running into problems with the Automic objects missing tabs. For example, the Conn object ORACLEERPCLOUDCONNECTION is missing the tab that would allow me to configure the connection - which is the whole purpose of that object.

In the AWI About page, the package is listed in the "Not installed" section

In the Tomcat logs, I find

Installing bundle com.automic.agent.ra.ecc-ae-sheet-ra-erp / 24.0.0.1759913466052
Failed to install artifact: /data/app/tomcat/webapps/awi/WEB-INF/autoinstall/ecc-ae-sheet-ra-erp.jar: org.osgi.framework.BundleException: Importing java.* packages not allowed: java.beans
org.osgi.framework.BundleException: Importing java.* packages not allowed: java.beans

We have verified the permissions on the .jar as read+execute for the user

Does anyone have any advice for what we might have missed? Or any ideas of what we could try next?

Thanks,

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Doug
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[Ravi Kiran Kunduri]

Hi,

Can you please raise a wolkensoft ticket for the same. We will investigate it and update you via the ticket.

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[Ravi Kiran Kunduri]

Hi Doug,

Can you please request the support team to take the Carahsoft - Case#160018794 to broadcom support so that we can provide guidance

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[Cristian Suciu]

What was the resolution on this case?

[Cristian Suciu]

Hello,

Did you find out what the root cause of this issue was?

[Doug Miles]

Hi Cristian,

Broadcom released an updated component, and the new version seems better. My initial problem was that the connection object had no ability to configure a connection, and that is resolved. 

I have to admit though, that when the problem arose, my company shifted a couple of priorities around such that I haven't gotten back to doing development with the component. So I haven't actually executed anything; just configured. I'd love to hear if you are successful!

Doug

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Doug
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[Ravi Kiran Kunduri]

Thank you Doug for the feedback

[Cristian Suciu]

You mentioned that the connection object had no ability to configure a connection and it was resolved. How was it resolved?

We are facing the issue that we do not have that tab for connection in either the agent and the CONN object. 

We have upgraded the agent to the newest release and still find the same issue. 

[Ravi Kiran Kunduri]

Please download the latest from marketplace.automic.com/marketplace/browse/integration-oracle-erp-cloud

[Cristian Suciu]

We downloaded and installed the latest version and we are still not able to see the Oracle Cloud tab where we need to add the credentials.

[Michael Dolinek]

Hi @Cristian Suciu

please do the following

• Is the Integration running and is the upload of the UI panel file stated in the log-file?
• Log into Client 0 and check the content of UC_ECC_PLUGINS - Is the file for the UI panels listend?
• Log into your working Client (after the Integration has uploaded the UI panel file and AE stored it into the Vara UC_ECC_PLUGINS)
• Log off and clear the browser cache
• Restart the Web-server which hosts AWI
• Observer AWI's log for error messages regarding UI panels
• Log into your working Client and check again

Michael

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Michael K. Dolinek

Engineering Program Manager | Agile Operation Division
Broadcom Software
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[Cristian Suciu]

Hi Michael,

We did those steps as advised by Broadcom on the case we raised for this issue, but the issue remains. We don't see any error specific to that in the tomcat logs

[Cristian Suciu]

[Michael Dolinek]

Hi @Doug Mills

I wonder why the Integration's jar-files for the UI show up in AWI's autoinstall-folder.

These files are uploaded to the AE on first successful start of the Integrations. There is no need to copy them to any AWI folder or upload them into the system by using the DBLoad utility. Only the UI panels for legacy RA solutions muss be loaded into the system using DBLoad.

Michael

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Michael K. Dolinek

Engineering Program Manager | Agile Operation Division
Broadcom Software
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[Michael Dolinek]

Hi @Cristian Suciu!

In general Connect-objects are assigned to individual Jobs and not to Agents. 

Do you see in Process Assembly to create Objects of the type e.g.  "RUN_FLOW Job" ? Several types should be listed when you key in "erp" in the search field.
If yes, the Integration was installed successfully.

Otherwise I would suggest the following steps:

1. stop the Tomcat Web-server
2. clean out AWI's autoinstall-folder (<Tomcat>/webapps/awi/WEB-INF/autoinstall) from any files that are part of an Integration or RA solution
   (Note: In v26 this folder is empty, except webui-plugin-bond-*.jar when using CDA)
3. clear the folder <Tomcat>/logs
4. clear the folder <Tomcat>/temp
5. clear the folder <Tomcat>/work/Catalina/localhost/awi
6. update to latest Tomcat 9 version (Note: v26 also supports Tomcat 10)
7. update to latest Java 17 version
8. make sure that Tomcat is using the latest Java 17 version
9. restart Tomcat

Michael

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Michael K. Dolinek

Engineering Program Manager | Agile Operation Division
Broadcom Software
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[Cristian Suciu]

Hi Michael,

We already did these steps:

1. stop the Tomcat Web-server
2. clean out AWI's autoinstall-folder (<Tomcat>/webapps/awi/WEB-INF/autoinstall) from any files that are part of an Integration or RA solution
   (Note: In v26 this folder is empty, except webui-plugin-bond-*.jar when using CDA)
3. clear the folder <Tomcat>/logs
4. clear the folder <Tomcat>/temp
5. clear the folder <Tomcat>/work/Catalina/localhost/awi
6. update to latest Tomcat 9 version (Note: v26 also supports Tomcat 10)
7. update to latest Java 17 version
8. make sure that Tomcat is using the latest Java 17 version
9. restart Tomcat

Also we do have the connection object in process assembly but both the agent and the connection object are missing the Oracle Cloud tab where we need to add the url and the credentials. 

[Chetan Kapoor]

Hi Doug, Hi Cristian,

Thanks for the detail - this looks like a packaging issue rather than something in the Tomcat/AWI config.

The BundleException: Importing java.* packages not allowed: java.beans error comes from the OSGi bundle manifest for ecc-ae-sheet-ra-erp.jar (the sheet plugin behind the Oracle ERP Connection/Job tabs). Earlier builds didn't explicitly exclude java.*/sun.* from the bundle's Import-Package header, so Felix's BND tooling auto-detected an Execution-Environment requirement and added java.beans as an import - which AWI's OSGi container rejects outright, causing the bundle install to fail. When the bundle fails to install, the Connection/Job objects still appear in Process Assembly (they're defined at the AE object-model level), but the custom tab that renders the connection fields (URL, username, password) never loads - that matches what you're both seeing.

Timeline:

• v24.0.0 - released 2025-10-08. This is what's currently on Marketplace and does not have the fix. Doug's original report (Apr 7 2026) lines up with this build.
• v24.0.1 - released 2026-05-07. First release containing the fix.
• v24.0.2 - 2026-07-16
• v24.0.3 - 2026-07-23 (latest). Fix still present.

Clearing the Tomcat autoinstall/work/logs folders and restarting (the steps Michael suggested) won't help if the jar you're deploying still predates v24.0.1 - it'll just re-fail the same way on restart, since the manifest itself is the problem, not stale cache.

Could you confirm which package version you pulled from Marketplace? If it's v24.0.0 (or anything before 2026-05-07), that's the root cause - you'll need the updated build. 

You could raise the case with Broadcom Support and share the case number over here. 

Best,

 ~ CK

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Thanks,

~ Chetan
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[Cristian Suciu]

Hello Chetan,

We installed this package from the marketplace:

Integration.Oracle.ERP.Cloud_Agent_24_0_2+build.1784204362536.zip

The case raised for the issue is: Case#36999917

Is there any additional  solution jar file that needs to be deployed that is outside the bin folder of the agent that we might have missed?

In the past, for our OEBS agents we faced similar issue after an upgrade put after we uploaded the solution jar file to  the ECC Plugins Store object the issue was gone and we were seeing the missing tabs.

Cristian

[Cristian Suciu]

You mentioned 

• v24.0.3 - 2026-07-23 (latest). Fix still present.

released yesterday but I do not see that one in the marketplace.

Would you be able to send the link to it?

Cristian

[Chetan Kapoor]

This is the link for 24.0.3 :https://marketplace.automic.com/jart/prj3/dlc/main.jart?rel=en&reserve-mode=active&content-id=1455193406146&action=get&release_delivery_id=1783089904022&release_channel_id=1455537800192&marketplace_item_id=1738215524934

Glad to know that the issue got resolved after pointing tomcat to correct Java version which is 17.

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Best,

~ CK
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