CA Service Management

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  • 1.  Jaspersoft Studio 9.0.0 - Requires Jaspersoft Community account and active internet connection ?

    Posted Jun 05, 2024 09:08 AM

    Hi, 

    I just came over some - as I think - very important prerequisite for running Jaspersoft Studio 9.0.0:

    1. a Jaspersoft Community account and on start you have to login
    2. an active Internet Connection

    This the result after installing Jaspersoft Studio 9.0.0 from the ISO image provided on the Broadcom support page. 

    I found the following corresponding chapter in the Jaspersoft Studio 9.0.0 user guide: 
    Logging in to the Jaspersoft Community

    Nevertheless I want to ask: does anyone know a way around ?

    I did not happen to find a note about it in the Broadcom Tech Docs.  

    regards, 

    Armin

    regards, 

    Armin 



  • 2.  RE: Jaspersoft Studio 9.0.0 - Requires Jaspersoft Community account and active internet connection ?

    Broadcom Employee
    Posted Jun 06, 2024 01:02 AM

    Hi Armin,

    From JStudio 9.0.0, this is introduced,  we need to create the credentials, use the same for joining community before start using Studio.

    We have documented as a note in our techdocs.

    https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/ca-service-management/17-4/installing/installing-ca-service-management-17-4/installing-common-components-ca-eem-cabi-jasperreports-ca-process-automation/cabi-jasperreports-server-for-ca-service-management/jaspersoft-studio/integrate-jaspersoft-studio-9-0-0-with-casm.html

    Click on  Tibco doc link , and search for highlighted key word in Tibco documentation for the information. 

    Thank you,

    Ravindhar




  • 3.  RE: Jaspersoft Studio 9.0.0 - Requires Jaspersoft Community account and active internet connection ?

    Posted Jun 06, 2024 03:02 AM

    Thank you Ravindhar. Sorry - it seems I overlooked the Note. 

    regards, Armin




  • 4.  RE: Jaspersoft Studio 9.0.0 - Requires Jaspersoft Community account and active internet connection ?

    Posted Jun 14, 2024 03:47 AM

    How would this work on a disconnected system - one that doesn't have access to the internet ?




  • 5.  RE: Jaspersoft Studio 9.0.0 - Requires Jaspersoft Community account and active internet connection ?

    Broadcom Employee
    Posted Jun 14, 2024 05:00 AM

    For JStudio 9.0.0: we need active internet connection, to create the credentials , which we will require to enter Login credential as a prerequisite only at a time of installing the product. Once installed and applied the login credentials then we will not require to enter any credentials while using the application next time onwards.

    Thanks,

    Ravindhar