The Water Cooler

 View Only
Back to discussions
Expand all | Collapse all

Is voting for ideas having a problem?

  • 1.  Is voting for ideas having a problem?

    Posted Jul 03, 2024 04:41 AM

    I was trying to vote for some ideas, but it seems not to work anymore.

    Is anybody see/have the same problem?



  • 2.  RE: Is voting for ideas having a problem?

    Community Manager
    Posted Jul 03, 2024 08:49 AM
      |   view attached

    @Luc Christiaens - I just tested your account, and I don't see any issues posting ideas.  You need to be logged in.   see video



    ------------------------------
    Thank you
    Jason
    Broadcom Community Platform Admin, IT
    ------------------------------

    Original Message


  • 3.  RE: Is voting for ideas having a problem?

    Posted Jul 04, 2024 01:12 AM
    Edited by Luc Christiaens Jul 04, 2024 01:13 AM

    Hi Jason,

    It's not the posting of a new idea that is a problem, that part is working. I am logged on, else posting a new idea is not working.

    It is "voting" on an idea + check if I voted already for an idea that seems to be changed (or not working)



  • 4.  RE: Is voting for ideas having a problem?

    Posted Jul 04, 2024 05:49 AM

    Hi Luc,

    I was able to vote for your most recent idea and I can see I have already voted for it.

    Marius


    Original Message


  • 5.  RE: Is voting for ideas having a problem?

    Posted Jul 04, 2024 06:46 AM

    Hi Marius,

    Thanks for the vote.

    I have the same problem with Firefox and Chrome: (this since some weeks)

    Like you can see I cannot enter a vote, it doesn't permit me to click on it. Also the display of the vote fields changed some weeks ago.

    Same behaviour after cleaning all cookies, history and cache.


    Original Message


  • 6.  RE: Is voting for ideas having a problem?

    Posted Jul 04, 2024 06:57 AM

    I have tested in Firefox and Edge and it works. It seems to run some javascript when you click the button. Maybe it is related to your browser security settings. Is javascript enabled?


    Original Message


  • 7.  RE: Is voting for ideas having a problem?

    Posted Jul 04, 2024 07:18 AM

    Javascript is permitted.

    Previously, before the voting icons did change all worked fine. Strange.


    Original Message


  • 8.  RE: Is voting for ideas having a problem?

    Community Manager
    Posted Jul 04, 2024 10:50 AM

    @Luc Christiaens   I saw your post and moved it to the Water Cooler so I can check the issue.   Thanks  Jason McClellan, Platform Admin



    ------------------------------
    Thank you
    Jason
    Broadcom Community Platform Admin, IT
    ------------------------------

    Original Message


  • 9.  RE: Is voting for ideas having a problem?

    Community Manager
    Posted Jul 04, 2024 10:54 AM
      |   view attached

    I am opening a case with the vendor.



    ------------------------------
    Thank you
    Jason
    Broadcom Community Platform Admin, IT
    ------------------------------

    Original Message


  • 10.  RE: Is voting for ideas having a problem?

    Posted Jul 11, 2024 04:40 AM

    I checked today, and the voting icon and voting possibility is back normal/working. Thanks.


    Original Message


  • 11.  RE: Is voting for ideas having a problem?

    Community Manager
    Posted Jul 11, 2024 09:14 AM

    @Luc Christiaens   Thanks for validating. I was just going to shoot you a note.   I had to review with all of the teams to get the system setting updated.     Cheers Jason



    ------------------------------
    Thank you
    Jason
    Broadcom Community Platform Admin, IT
    ------------------------------

    Original Message