Has anyone implemented solution for converting emails from 3rd party tools to alerts in UIM

[rasika_cauim]

Has anyone implemented solution for converting emails from 3rd party tools to alerts in UIM?

I have one through below link but the probe is for 32.bit OS not 64.bit.

https://community.broadcom.com/enterprisesoftware/communities/community-home/librarydocuments/viewdocument?DocumentKey=e9ea52e4-528c-4d88-9cf4-ebf763833236

Does anyone has 64bit version for same or any other way to achieve same?

[Stephen Danseglio]

Hi Rasika,

Im not sure but you can check out pagerdutygtw which works on 32 and 64-bit systems.

https://www.pagerduty.com/wp-content/uploads/integration-guide-assets/CA-UIM-PagerDuty-Gateway-Probe-Guide-.pdf

Steve

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Steve Danseglio
Senior Principal Support Engineer (Technical Support Engineer 5)
Broadcom Software-IMS Division
UIM Certified Expert
KCSv6 Practices Certified
Certified Customer Success Manager (CCSM) Level 1
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[Luc Christiaens]

Like the probe you refer to is a simple execution of a Perl source you can:

• import the package into your archive
• edit the package and add a win64 section 
• deploy it in your robot and customize cfg file

Remark, this probe can only handle pop3 email 

[Luc Christiaens]

While checking for the email2alarm probe, I found another version of the same probe, but written in Java.

This version seems to handle pop3 and imap.

I will attach this version.

Attachment(s)

email2alarm_usage-v200.docx   326 KB 1 version

email2alarm_java_1.8.zip   27.67 MB 1 version

[rasika_cauim]

Has any one implemented this solution not working in our environment.

[Sam Green]

We use Power Automate to pick up on new emails and then post selected content to the OC rest service using the createalarm API.