Dear valued customer,
On behalf of Broadcom, we appreciate your business and the opportunity to provide you with high-quality, innovative software. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. We are pleased to announce that DX NetOps 25.4.10, which includes Smarts and Network Configuration Manager (NCM), is now available.
You can download DX NetOps 25.4.10 from the My Downloads page on the Broadcom Support Portal.
Broadcom offers a library of certified devices, ensuring comprehensive support for thousands of devices from hundreds of vendors. This means that whether you are using older hardware or the newest technologies, you can avoid visibility gaps within the network infrastructure. For a detailed view of the scope of Fault, Performance, and Configuration Management observability, explore the full breadth of certified devices directly in the Network Observability Certification portal.
Enhancements and Resolved Issues
Upgrade Information
For important information before you upgrade, see Upgrade DX NetOps. Specific guidance is also available for Smarts and NCM, covering preparation steps, upgrade methods, and post-upgrade verification tasks.
Take advantage of the upgrade support benefits that are included with your DX NetOps maintenance plan by visiting the DX NetOps Designated Weekend Upgrade Program site.
Product Updates
To receive timely DX NetOps product updates, update your Broadcom Support Portal notification settings: Go to My Profile, select Notification Settings, search for "Network Observability," and then toggle the notifications as needed.
End of Service Reminder
Broadcom is discontinuing support for all components delivered as part of DX NetOps 24.3.x, including Smarts 24.3.x and NCM 24.3.x, effective October 31, 2026. For more information, see the prior written notification. Refer to our End-of-Service and End-of-Life Policy within the Broadcom Maintenance Policy Handbook, and review the Product Lifecycle page on the Broadcom Support Portal.
Additional Information
To connect, learn, and share with peers, join and participate in our DX NetOps Community. Explore the free DX NetOps Education courses and boost your DX NetOps expertise by visiting the Network Observability Software Courses. Explore the sessions from our recent Network Observability Summit by accessing the on-demand recordings.
If you have any questions or require assistance, log into the Broadcom Support Portal to open a case with Broadcom Support. You can also open cases by calling Broadcom Support at +1-800-225-5224 (North America). For the local number in your country or region, visit the Contact Support – Broadcom Software page.
Should you need any assistance in adopting the latest release, our implementation services partners can help. To find a list of our partners in your area, see the Expert Advantage Service Providers site.
Your success is very important to us, and we look forward to continuing our successful partnership with you. Thank you again for your business.
Sincerely,
The Network Observability Product Team