NetMaster®
September 2026
To: NetMaster Customers
From: The NetMaster Product Team
Subject: End of Service Announcement for NetMaster 12.2
Broadcom is continually working to improve our software and services to best meet the needs of our customers. In accordance with the Broadcom Maintenance Policy Handbook, please consider this email your written notification that we are discontinuing technical support for NetMaster 12.2 effective September 30, 2027. This will allow our development organization to more effectively focus its resources and add value to the next release of NetMaster. After September 30, 2027, Broadcom will continue to make self-service support available until the end of your current maintenance term.
We encourage you to plan for the migration to NetMaster 13.0 as soon as possible, so you can take full advantage of the features and enhancements this release has to offer. For information on NetMaster, please visit the NetMaster product page at Support.
As Broadcom would like to make your upgrade to NetMaster 13.0 as straightforward as possible, we are offering the following:
- The latest supported Version/Release of NetMaster 13.0, at no charge, as long as you have an active maintenance contract for NetMaster.
- Documentation to help you prepare for your upgrade to the new Version/Release can be viewed here.
- Need Assistance? Through our Expert Change Planning offering, Broadcom Support can help you review and build upgrade and maintenance plans at no additional cost.
- Accelerated time-to-value when you engage Mainframe Software Professional Services to assist you with any or all parts of your upgrade. Additional information can be found at the Services site. Please contact your account representative to receive a quote for such services.
Your success is very important to us, and we look forward to continuing our successful partnership with you.