Hi,
I have installed WCC as part of Autosys upgrade 24.1 in new linux server, but when I am trying to install EEM, CA Directory is getting installed, but IGateway and EEM are not getting installed. Can someone please help on this.
I have also tried to uninstall dxserver and removed the folders from SharedComponents folder and tried the EEM installation again from /iso/modules/EEM , but getting the below error.
eem-install.log
The installation log has been written to
/opt/novapps/autosys/CA/SharedComponents/CADirectory/cadir_install_20260109230833.log
09 Jan 2026 23:08:38 INFO InstallCADirectoryAction - CA Directory installation returned 0
09 Jan 2026 23:08:38 INFO -
09 Jan 2026 23:08:38 INFO - =========================== CA Directory Configuration ===========================
09 Jan 2026 23:08:38 INFO -
09 Jan 2026 23:08:38 INFO ConfigureCADirectoryAction - Loading iGateway root certificates
09 Jan 2026 23:08:38 INFO ConfigureCADirectoryAction - Generating new Public/Private key pair for DSA
09 Jan 2026 23:08:38 INFO ConfigureCADirectoryAction - Generating self-signed certificate
09 Jan 2026 23:08:38 INFO ConfigureCADirectoryAction - DSA_DISP_RECOVERY true
09 Jan 2026 23:08:38 INFO ConfigureCADirectoryAction - DSA_ENABLE_TLS true
09 Jan 2026 23:08:38 INFO DsaX509CertificateWriter - DsaX509CertificateWriter: write
09 Jan 2026 23:08:43 INFO -
09 Jan 2026 23:08:43 INFO - =========================== Install CAPKI 6.x ===========================
09 Jan 2026 23:08:43 INFO -
09 Jan 2026 23:08:43 INFO InstallCAPKI6Action -
09 Jan 2026 23:08:43 INFO InstallCAPKI6Action - CAPKI 6.x installation returned 0
09 Jan 2026 23:08:43 INFO -
09 Jan 2026 23:08:43 INFO - =========================== Install CA iGateway ===========================
09 Jan 2026 23:08:43 INFO -
09 Jan 2026 23:08:43 INFO InstalliGatewayAction - iTechnology installation directory is /opt/novapps/autosys/CA/SharedComponents/iTechnology
09 Jan 2026 23:08:44 INFO InstalliGatewayAction - grep: /opt/novapps/autosys/CA/SharedComponents/iTechnology/igateway.conf: No such file or directory
ls: cannot access '/opt/novapps/autosys/CA/SharedComponents/iTechnology/igateway': No such file or directory
09 Jan 2026 23:08:44 INFO InstalliGatewayAction - CA iTechnology server installation returned 88
igwinstall.log
============== Install Started @ Fri Jan 9 23:08:43 UTC 2026 ======================
[23:08:43 UTC] export_profile(): [CASHCOMP]=/opt/novapps/autosys/CA/SharedComponents
[23:08:43 UTC] export_profile(): [IGW_LOC]=/opt/novapps/autosys/CA/SharedComponents/iTechnology
[23:08:43 UTC] check_upgrade(): 32 bit iGateway installation detected.
[23:08:43 UTC] check_upgrade(): OK to upgrade. Continuing ...
[23:08:43 UTC] check_upgrade(): gw_loc=[/opt/novapps/autosys/CA/SharedComponents/iTechnology]
[23:08:43 UTC] check_upgrade(): upgrade_flag=[yes]
[23:08:43 UTC] check_upgrade(): INSTALLED_VERSION=[]
[23:08:43 UTC] extract_files(): Extracting... the Tar to [/tmp/igateway_260109]
[23:08:43 UTC] set_option(): Cmdline options={-s -iAuthority -Spin -igwpath /opt/novapps/autosys/CA/SharedComponents/iTechnology -igwuser root -nostart}
[23:08:43 UTC] set_option(): Installing iGateway in silent mode............
[23:08:43 UTC]
[23:08:43 UTC] set_option(): igwpath_flag=[yes] cashcomp_path_flag=[no]
[23:08:43 UTC] set_option(): IGW_DIR=[/opt/novapps/autosys/CA/SharedComponents/iTechnology] CASHCOMP_DIR=[]
[23:08:43 UTC] set_location(): localinstall=[/opt/novapps/autosys/CA/SharedComponents/iTechnology]
[23:08:43 UTC] set_location(): cashcomp_path=[/opt/novapps/autosys/CA/SharedComponents]
[23:08:43 UTC] set_cashcomp(): [PATH_CASHCOMP]=/opt/novapps/autosys/CA/SharedComponents
[23:08:43 UTC] install_setups(): Installing Etpki
[CAPKI] Parameters: mode=install, caller=iGateway, instdir=, env=all, verbose=true
[CAPKI] This installer contains CAPKI Version 5.2.15
[CAPKI] Using install directory as specified by CASHCOMP
[CAPKI] Installation directory: /opt/novapps/autosys/CA/SharedComponents/CAPKI
[CAPKI] Checking for Permissions
[CAPKI] Proper permissions are set for installation directory
[CAPKI] Disk space is available
[CAPKI] Existing Version RV=2
[CAPKI] Existing installation of CAPKI found: Version 5.2.15
[CAPKI] Updated installed files log: /opt/novapps/autosys/CA/SharedComponents/CAPKI/CAPKI5/Linux/amd64/64/files.dat
[CAPKI] CAPKI Install Successful, return Value is 0
[23:08:44 UTC] install_setups(): Etpki Installation Completed, error code: 0
[23:08:44 UTC] cleanup_files(): Removing... temporary files from [/tmp/igateway_260109]
[23:08:44 UTC] iGateway has been installed for a non root user, Installer is trying to upgrade for root
[23:08:44 UTC] This is not permitted, So Exiting the iGateway Upgrade...
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