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"Corruption in image file, or media not present" with every image in Ghost Explorer 3.3 RU13

  • 1.  "Corruption in image file, or media not present" with every image in Ghost Explorer 3.3 RU13

    Posted Jan 21, 2026 05:11 PM

    Currently utilizing Ghost 3.3 RU13 (12.0.0.11809), and after creating every single image and opening with GhostExp64, we get the error "Corruption in image file, or media not present".  However the image appears to be complete, successfully re-compiles, and deploys correctly.

    I want to say this started with 3.3 RU11, but maybe it 3.3 RU12 - I know I specifically upgraded to 3.3.13 because of the error, and obviously the error is still present.

    Searching the KB turns up only a single hit, for 3.3 RU3 related to 32-bit Ghost Explorer, stating that there was a compression change and Ghost Explorer hadn't be updated for it yet.  But RU3 was quite some time ago - surely this must have been fixed by RU13!

    So does anyone have any idea about this?

    dcc

    image


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