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Client Automation + Service Management July 9th Office Hours Artifacts

  • 1.  Client Automation + Service Management July 9th Office Hours Artifacts

    Broadcom Employee
    Posted Jul 10, 2026 07:43 AM
    Dear Community Members:
     
    For those who missed attending the Service Management Office Hour session on Thursday, July 9th, 2026 and for the benefit of all attendees, here is a link to view the recording of the session:
     
    July 9th Office Hours Recording

    Note: The Client Automation content starts around the 22:30 mark
     
    In addition, please find the following attached artifacts:
     
    • Chat/Q&A Transcript
    • Copy of presentation
     
    During this session, the following was discussed:   
     
    Preparing for CASM 17.5:
    • A tactical checklist, prerequisite overview and deployment best practices to ensure you are fully prepared before the 17.5 launch later in July.
    Expansion of Office Hours to include Client Automation Updates:
    • The inclusion of Client Automation with an overview of the product roadmap and updates.
    SAVE THE DATE: Next Office Hour Session - Thursday, September 10th 2026 @ 10am EST 


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    Paul Coccimiglio
    Broadcom Support
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