Broadcom Customer Care

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  • 1.  can´t see my entitlements, can´t see VMware vSphere Essentials

    Posted 23 days ago

    Hello.
    I can´t see my entitlements. I did all the recommended actions a week ago and I still don't have access to my VMWare licenses.

    I urgently need my License key for VMware vSphere 8 Essentials. 

     I also only see Vmware vsphere essentials plus in the software products and no vsphere essentials. Is Vmware vsphere essentials not taken over by Broadcom?



    ------------------------------
    Jürgen Härter
    ------------------------------


  • 2.  RE: can´t see my entitlements, can´t see VMware vSphere Essentials

    Broadcom Employee
    Posted 23 days ago

    Hello Jürgen,

    The information related to your site IDs has been shared to you via the case and the site access request was approved. If you still face any issues, please respond to the case.

    Thank you



    ------------------------------
    Regards,
    Ravi Kumar
    Customer Care Community Admin
    Broadcom Software
    ------------------------------



  • 3.  RE: can´t see my entitlements, can´t see VMware vSphere Essentials

    Posted 23 days ago
    Hi Ravi,
    Please advise about my case. As I have opened the cede few days ago for site Id, licences details but still no update.
    Thanks
    Rohit
    Sent from my iPhone

    On 21 May 2024, at 5:41 PM, Ravi Kumar B via Broadcom <mail@broadcom.com> wrote:

    

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    Hello Jürgen, The information related to your site IDs has been shared to you via the case and the site access request was approved. If you... -posted to the "Broadcom Customer Care" community
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    Re: can´t see my entitlements, can´t see VMware vSphere Essentials<https: community.broadcom.com/discussion/cant-see-my-entitlements-cant-see-vmware-vsphere-essentials#bm1476dbb7-251b-4066-a08b-018f9b99098a="">
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    May 21, 2024 10:42 AM
    Ravi Kumar B<https: community.broadcom.com/network/members/profile?userkey="63afb940-62a3-4ff0-87ea-d49af9f190f3">

    Hello Jürgen,

    The information related to your site IDs has been shared to you via the case and the site access request was approved. If you still face any issues, please respond to the case.

    Thank you


    ------------------------------
    Regards,
    Ravi Kumar
    Customer Care Community Admin
    Broadcom Software
    ------------------------------
    Reply to Group Online<https: community.broadcom.com/communities/all-discussions/postreply?messagekey="1476dbb7-251b-4066-a08b-018f9b99098a&ListKey=367dd15d-14be-4786-b24e-6323d03fee60"> Reply to Group via Email<mailto:broadcom_cacustomercare_1476dbb7-251b-4066-a08b-018f9b99098a@connectedcommunity.org?subject=re:%20can´t%20see%20my%20entitlements,%20can´t%20see%20vmware%20vsphere%20essentials> View Thread<https: community.broadcom.com/discussion/cant-see-my-entitlements-cant-see-vmware-vsphere-essentials#bm1476dbb7-251b-4066-a08b-018f9b99098a=""> Recommend<https: community.broadcom.com:443/discussion/cant-see-my-entitlements-cant-see-vmware-vsphere-essentials?messagekey="1476dbb7-251b-4066-a08b-018f9b99098a&cmd=rate&cmdarg=add#bm1476dbb7-251b-4066-a08b-018f9b99098a"> Forward<https: community.broadcom.com/communities/all-discussions/forwardmessages?messagekey="1476dbb7-251b-4066-a08b-018f9b99098a&ListKey=367dd15d-14be-4786-b24e-6323d03fee60"> Flag as Inappropriate<https: community.broadcom.com/discussion/cant-see-my-entitlements-cant-see-vmware-vsphere-essentials?markappropriate="1476dbb7-251b-4066-a08b-018f9b99098a#bm1476dbb7-251b-4066-a08b-018f9b99098a">



  • 4.  RE: can´t see my entitlements, can´t see VMware vSphere Essentials

    Broadcom Employee
    Posted 23 days ago

    Hi @Rohit Neel,

    The information related to your site IDs has been shared to you via the case. If you have any questions, Please respond to the case.

    Thank you



    ------------------------------
    Regards,
    Ravi Kumar
    Customer Care Community Admin
    Broadcom Software
    ------------------------------



  • 5.  RE: can´t see my entitlements, can´t see VMware vSphere Essentials

    Posted 23 days ago
    Hi Ravi,

    Thanks for your response. As I see you have commented on other cases as duplicates. But I have 2 more VMware contracts with the company.

    Please provide the Site ID to get the necessary access.

    Thanks,
    Rohit Neel