DX NetOps

  • Private Community
 View Only

  • 1.  All devices folder is not working most of the time

    Posted Jul 10, 2024 04:22 AM

    Hello Team,

    In the Locator tab, the device folder under "All Device" is not working most of the time, Although it occasionally works. Despite having 16gb of free memory, the issue persists. Kindly suggest for the permanent resolution.



  • 2.  RE: All devices folder is not working most of the time

    Broadcom Employee
    Posted Jul 10, 2024 07:16 AM

    Siva,

    The first thing I would check are the columns being displayed. If you are displaying a column that is an external attribute, Spectrum would have to run a snmpget for the info. If the device is not responding to snmp then it would cause the issue.

    You say you have 16GB of free memory. How much memory is configured for tomcat?

    If this is the OneClick console, how much memory is configured for the JRE client?

    If this is WebApp, how much memory is configured for WebTomcat?

    Joe