Broadcom Customer Care

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  • Broadcom Software Customer Care Community

    Welcome to the Broadcom Customer Care Community where Broadcom software customers can connect to share questions, ideas, and feedback. 

    If you need help finding your Site ID, please use the Support Site ID request Form 

    Are you new to Broadcom Support Portal?

    Check out our Support Portal Enhancements and New Case Management FAQ

    To report issues related to your support portal, Account or Entitlements. Create a case or Call the support directly.

    Multiple ways to contact us:

    Phone: Numbers listed on the contact support page

    Case:  Customer Care Request Form 

    Attention:   Be aware this forum is public, so if you need to share sensitive files or information, do so securely.   

    Do not post customer info, email, phone numbers or files to this forum.

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  • To report issues related to your support portal Account or Entitlements. Follow the below instructions to create a case or Call the support. If you need help finding your Site ID , please use the Support Site ID request Form The ...

    1 person recommends this.
  • Same here, this is unacceptable. I have two cases open. I can't even check status of those because the wolken service desk errors out. Broadcom maybe you should have switched over after entitlements were 100% migrated. I can't access the licenses for ...

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