CA Service Management

Symptom:

Error on stdlog

AHD05376  - O contato 'servicedesk' não recebeu uma notificação - nenhum método de notificação foi especificado para o nível normal.

Solution:

Notification

Defines the contact information and method for notifying the contact.

• Select the notification method from the drop-down list (Email, Notification, Pager_Email, xMatters/Email, xMatters/Notification, and xMatters/Pager_Email) that you want to use for each message urgency level for this contact.

Create Contacts Manually - CA Service Management - 14.1 - CA Technologies Documentation

Modify Notification Methods - CA Service Management - 14.1 - CA Technologies Documentation