Clarity Service Management

CA SDM::. AHD65060 Affected Service must be in the Enterprise Service family 

03-07-2017 04:01 PM

Symptom:

 

AHD65060 Affected Service must be in the Enterprise Service family

 

 

Solution:

 

 

You need to use some Configuration item where family is "Enterprise Service", therefore choose someone with this specification.

 

Change the item from anothers family:

 

to CI - "Enterprise Service"

 

 

 

CA SDM - CA Service Desk - AHD Codes - Error

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