DX Operational Intelligence

Tech Tip: How to manually uninstall CABI 3.2 and 3.3 

09-24-2014 10:45 AM

If you encounter a problem uninstalling CABI, you can use the below procedure to
manually uninstall it from your system.

1. Open a command prompt and run the following command:

msiexec /x {5418F914-1D31-4849-822C-314AC28B06BF}

 

2. Locate and delete the \CommonReporting3 folder

3. Delete the following registry entries:

 

On a 32 bit system:

HKLM\SOFTWARE\ComputerAssociates\Shared\CommonReporting3
HKCU\Software\Business Objects
HKU\.DEFAULT\Software\Business Objects

HKLM\SOFTWARE\Apache Software Foundation\Procrun 2.0\BOE120SIA<SIANODENAME>
HKLM\SOFTWARE\Apache Software Foundation\Procrun 2.0\BOE120Tomcat
HKLM\SOFTWARE\Apache Software Foundation\Procrun 2.0\BOE120Tomcat7

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\<CABI INSTALL DIR>
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5418F914-1D31-4849-822C-314AC28B06BF}
HKLM\SYSTEM\CurrentControlSet\Services\BOE120SIA<SIANODENAME>
HKLM\SYSTEM\CurrentControlSet\Services\BOE120MySQL
HKLM\SYSTEM\CurrentControlSet\Services\SQLANYs_BOE120SQLAW
HKLM\SYSTEM\CurrentControlSet\Services\BOE120Tomcat
HKLM\SYSTEM\CurrentControlSet\Services\BOE120Tomcat7

 

On a 64 bit system:

HKCU\Software\Business Objects
HKU\.DEFAULT\Software\Business Objects
HKLM\SOFTWARE\Wow6432Node\ComputerAssociates\Shared\CommonReporting3
HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BOE120SIA<SIANODENAME>
HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BOE120Tomcat
HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BOE120Tomcat7
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\<CABI INSTALL DIR>
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5418F914-1D31-4849-822C-314AC28B06BF}
HKLM\SYSTEM\CurrentControlSet\Services\BOE120SIA<SIANODENAME>
HKLM\SYSTEM\CurrentControlSet\Services\BOE120MySQL
HKLM\SYSTEM\CurrentControlSet\Services\SQLANYs_BOE120SQLAW
HKLM\SYSTEM\CurrentControlSet\Services\BOE120Tomcat
HKLM\SYSTEM\CurrentControlSet\Services\BOE120Tomcat7

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Comments

05-16-2016 08:49 AM

Hi

This tip says to delete the registry entry HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\<CABI INSTALL DIR>

 

Just to be clear, does that mean to delete all entries associated with the CABI install dir? Or just the top level entry?

 

So do I need to delete all entries under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\ that reference the CommonReporting3 directory?

 

Regards, John

02-06-2015 02:43 PM

Hi

Someone have already tried it? Cause when i look inside the regedit i can see a lot of entries about Business Object, and i would like to know if removing just those will not affect any new BOXI installation.

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