If you encounter a problem uninstalling CABI, you can use the below procedure to
manually uninstall it from your system.
1. Open a command prompt and run the following command:
msiexec /x {5418F914-1D31-4849-822C-314AC28B06BF}
2. Locate and delete the \CommonReporting3 folder
3. Delete the following registry entries:
On a 32 bit system:
HKLM\SOFTWARE\ComputerAssociates\Shared\CommonReporting3
HKCU\Software\Business Objects
HKU\.DEFAULT\Software\Business Objects
HKLM\SOFTWARE\Apache Software Foundation\Procrun 2.0\BOE120SIA<SIANODENAME>
HKLM\SOFTWARE\Apache Software Foundation\Procrun 2.0\BOE120Tomcat
HKLM\SOFTWARE\Apache Software Foundation\Procrun 2.0\BOE120Tomcat7
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\<CABI INSTALL DIR>
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5418F914-1D31-4849-822C-314AC28B06BF}
HKLM\SYSTEM\CurrentControlSet\Services\BOE120SIA<SIANODENAME>
HKLM\SYSTEM\CurrentControlSet\Services\BOE120MySQL
HKLM\SYSTEM\CurrentControlSet\Services\SQLANYs_BOE120SQLAW
HKLM\SYSTEM\CurrentControlSet\Services\BOE120Tomcat
HKLM\SYSTEM\CurrentControlSet\Services\BOE120Tomcat7
On a 64 bit system:
HKCU\Software\Business Objects
HKU\.DEFAULT\Software\Business Objects
HKLM\SOFTWARE\Wow6432Node\ComputerAssociates\Shared\CommonReporting3
HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BOE120SIA<SIANODENAME>
HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BOE120Tomcat
HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BOE120Tomcat7
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\<CABI INSTALL DIR>
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5418F914-1D31-4849-822C-314AC28B06BF}
HKLM\SYSTEM\CurrentControlSet\Services\BOE120SIA<SIANODENAME>
HKLM\SYSTEM\CurrentControlSet\Services\BOE120MySQL
HKLM\SYSTEM\CurrentControlSet\Services\SQLANYs_BOE120SQLAW
HKLM\SYSTEM\CurrentControlSet\Services\BOE120Tomcat
HKLM\SYSTEM\CurrentControlSet\Services\BOE120Tomcat7