Service Operations Insight

Problem: Using a CapMan UIM VMware data source, CCC 2.9.x is not showing any VM data for CPU and memory. The corresponding metrics:

• GBL_MEM_MB_ACTIVE
• GBL_LS_PHYS_CPU_UTIL
• GBL_LS_MEM_MB_USAGE
• GBL_LS_PHYS_MEM_UTIL

are obtained from post-ETL queries and not included in the staged data.

Solution: The attached data source definition file corrects this behavior. Replace your existing ca_uim_vmware_db.xml file with the one attached here.

Follow these steps:

1. Download and decompress the attached zip file to a location of your choice.
2. Stop the Apache Tomcat service (CA_CCC).
3. Navigate to @ CA\Capacity Command Center<version>\ApacheTomcat\webapps\DM\WEB-INF\classes.
4. Replace the file named “ca_uim_vmware_db.xml” with the one you extracted from the attached zip file.
5. Start the Apache Tomcat service (CA_CCC).