Clarity Service Management

CA ITSM - Ask a Question, Get an Answer (August 10 - August 17) 

08-10-2018 04:49 PM


It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".



AWESOME how everyone is pitching in helping each other out

Please do check out the questions below to offer your input.


CrystalReports2013ReportApplicationServer does not start 

Action Macro to assign group wrt Location 

How to calculate ticket impact and SLA based on customized field instead of affected_service field? 

Quick profile: tab with query using BREL field (child_hier) 

return color of SLA 

Service Catalog schema documentation? 

Accessing Support Automation from Public URL/IP Address 

Multi-Tenancy Issues with Second-Most-Deep SubTenant 


Thank you for all your efforts!


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