Summary:
This is a very basic, support developed tool to test connections to:
1- Service Desk Web Services - REST and SOAP
2- Email Server Connections - SMTP, IMAP, POP3
3- LDAP - very basic LDAP connection tester
4- Port Query - see if a port is listening or being blocked (eliminates the need to download Port Query)
5- JDBC - Connect to an Oracle or SQL database to verify username, password, connect string, etc.. without database software
Note: This tool is offered with no guarantees and no support.
It is intended for troubleshooting connection related problems.
Usage:
- Does not require an install. Can be run from a desktop machine or a server.
- Just zip and attach to the support case for the customer to download.
- This tool will run on any Operating System that has JRE 1.6 or above.
- Double click the jar file or run with:
- <path to JRE/bin>/java -jar <path to jar file>/SupportArmyKnife.jar
Some TABS will produce console logging if the tool is launched with the command above (REST Web Services for example):
C:\Users\walsh04\Desktop>java -jar SupportArmyKnife1.3.jar
Execute Basic Authentication request on http://someServer:8050/caisd-rest/rest_access
Response status code: 201
Response body:
Document: <?xml version="1.0" encoding="UTF-8" standalone="yes"?><rest_access id="400015" REL_ATTR="400015" COMMON_NAME="1478346736"><link href="http://walsh04-vm80592:8050/caisd-rest/rest_access/4000
15" rel="self"/><access_key>1478346736</access_key><expiration_date>1392666142</expiration_date></rest_access>
Access id: 1478346736
Access id: 1478346736
PUT
Execute PUT request for http://someServer:8050//caisd-rest/chg/400017
X-AccessKey: 1478346736
Accept: application/xml
X-Obj-Attrs: chg_ref_num