Clarity Service Management

CA ITSM - Ask a Question, Get an Answer (September 7 - September 14) 

09-07-2018 01:33 PM


It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".


AWESOME how everyone is pitching in helping each other out

Please do check out the questions below to offer your input.


MTBF & MTTR Reports in Servicedesk 

SPEL to update impact by customized field-Calculate Priority 

Bypass required fields when changing to fulfillment cancelled. 

Make it Urgent! function on USS 

ASP-I2 Invalid Reference from SCCM Connector  

Get the status of service item (not the request) 


Thank you for all your efforts!


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