Document ID: TEC1879014
Issue:
Acknowledge alarm and get alarm summary calls fail with "500: Internal Server Error" with webservices_rest 8.43.
Steps to reproduce:
- on UIM 8.4 deploy webservices_rest 8.43 (or Deploy UIM84sp2)
- /rest/version-info shows 8.4.3
- Using a rest client, create an alarm [ URL: UMPserver/rest//alarms/createAlarm | METHOD: Post XML ]
- Call Returns:200 OK- Alarm is created.
- Get Alarm summary via rest call:[URL: rest/alarms/summary | Method get]
Returns: "500: Internal Server Error"
</head><body><h1>HTTP Status 500 - java.lang.NoSuchMethodError: com.nimsoft.events.api.util.UimUtils.getHubBasedProbeAddress(Ljava/lang/String;)Ljava/lang/String;</h1><HR size="1" noshade="noshade"><p><b>type</b> Exception report</p><p><b>message</b> <u>java.lang.NoSuchMethodError: com.nimsoft.events.api.util.UimUtils.getHubBasedProbeAddress(Ljava/lang/String;)Ljava/lang/String;</u></p><p><b>description</b> <u>The server encountered an internal error that prevented it from fulfilling this request.</u></p><p><b>exception</b> <pre>javax.servlet.ServletException: java.lang.NoSuchMethodError: com.nimsoft.events.api.util.UimUtils.getHubBasedProbeAddress(Ljava/lang/String;)Ljava/lang/String;
- Aknowledge the alarm: [/alarms/{alarmid}/ack | METHOD Put]
Returns: "500: Internal Server Error"
Environment:
UIM 8.4.x webservices_rest 8.43
Cause:
This is a known issue with webservices_rest 8.43 and will be fixed in a future release of the probe.
Resolution:
To fix this issue, downgrade the webservice_rest to version 8.40
Additional Information:
Download the webservices_rest version 8.40:
http://support.nimsoft.com/Files/Archive/00263/webservices_rest-8.4.0.zip