Clarity Service Management

CA SDM::. position - ca_job_title 

09-03-2015 02:23 PM

bop_sinfo -dq position

 

 

 

Factory position < ca_job_title >

Attributes:

   id                   INTEGER UNIQUE

   producer_id          LOCAL STRING(20)

   persistent_id        LOCAL STRING(60)

   sym name             STRING(100) REQUIRED

   delete_flag inactive SREL -> actbool.enum REQUIRED

   last_mod_dt last_update_date DATE

   last_mod_by last_update_user STRING(64)

   creation_date        DATE

   creation_user        STRING(64)

   version_number       INTEGER

   tenant               SREL -> tenant.id

 

 

pdm_extract -f "select * from ca_job_title" > ca_job_title.txt        Brazilian Portuguese

TABLE ca_job_title

  creation_date creation_user delete_time exclude_registration id inactive

  last_update_date last_update_user name tenant version_number

  { "" ,"" ,"" ,"" ,"7700" ,"0" ,"" ,"" ,"Presidente" ,"" ,"0" }

  { "" ,"" ,"" ,"" ,"7701" ,"0" ,"" ,"" ,"Vice-presidente" ,"" ,"0" }

  { "" ,"" ,"" ,"" ,"7702" ,"0" ,"" ,"" ,"CEO" ,"" ,"0" }

  { "" ,"" ,"" ,"" ,"7703" ,"0" ,"" ,"" ,"Programador" ,"" ,"0" }

  { "" ,"" ,"" ,"" ,"7704" ,"0" ,"" ,"" ,"Assistente administrativo" ,"" ,"0" }

  { "" ,"" ,"" ,"" ,"7705" ,"0" ,"" ,"" ,"Diretor" ,"" ,"0" }

  { "" ,"" ,"" ,"" ,"7706" ,"0" ,"" ,"" ,"Gerenciador" ,"" ,"0" }

  { "" ,"" ,"" ,"" ,"7707" ,"0" ,"" ,"" ,"Supervisor" ,"" ,"0" }

 

 

How to Register a new job title?

ImagesDescription
CASDM_Login.jpg01. Login using administrator account
Menu_adm.jpg02. Administration TAB
CASDM_Menu_Adm_ServiceDesk.jpg03. Expand Service Desk
CASDM_Menu_Adm_ServiceDesk_DadosDeAplicativos.jpg04. application Code
05. Position
ca_job_title_list.jpg06.list
Create_Button.jpg07. Create button
ca_job_title_creation.jpg

08. Type information

09. Click Save button

 


How to load a job title:

.Description

TABLE ca_job_title

name

  { "Coordenador" }

  { "Analista" }

 

01. Create your own file with the new job titles

02. Run load command

 

pdm_load -v -i -f ca_job_title_custom.txt

 

 

[dbo].[ca_job_title]

 

CA Service Management - 14.1 - Portuguese - Brazil

CA Service Management - 14.1 - German - Germany

 

Technical Reference Guide Release 12.9.00 or PDF

Guia de Referência Técnica Release 12.9.00

Manuel de référence technique Version 12.9.00

 

Guia de Administração Release 12.9.00

 

Technical Reference Guide r12.6

 

Technical Reference Guide r12.5 - CA

Guia de Referência Técnica r12.5 - CA

テクニカル リファレンス ガイド r12.5 - CA

技术参考指南 r12.5 - CA

 

https://support.ca.com/cadocs/0/CA%20Service%20Desk%20Manager%2012%209-ENU/Bookshelf_Files/PDF/CA_SDM_Tech_Ref_ENU.pdf

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Comments

08-12-2016 10:27 AM

Hello Tiago,

 

I'm just trying to use a rule to make the dref this table, but I can not, so I asked if it is possible to make the procedure for ca_job_title in order to get the IDs for populate job_title in ca_contact.

 

Regards

Ana.

08-10-2016 03:44 PM

HI Ana,

 

  It's procedure describes how to load ca_job_title, you are speaking about DREF, i belive you means job_title field on ca_contact.

 

You can see the job title field on:

CA SDM Loading contacts pdm_load

 

And doing a analogy you can apply DREF using DEREF - pdm_deref - Everthing do you need know

 

Regard

Tiago Macul

08-10-2016 11:25 AM

Hi Tiago!

Can load this table using pdm_deref?

 

Regards,

Ana.

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