Dear CA Service Management Community Member,
With so much going on in the Service Management Community I have consolidated recent activities in case you missed anything.
We heard you ask for more information about where your CA product investment is going. Attending a Product Roadmap session is an opportunity for you to get a clear view of what’s coming down the road, including details on upcoming product functionality, features and architectural enhancements.
Presented by the CA ITSM Product Management Team
Register HERE: Product Roadmaps & Feedback Sessions - CA Technologies
CA ITSM Roadmap NA Session – April 17th 11:00AM ET
CA ITSM - Ask a Question, Get an Answer (April 6 - April 13)
It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed". To help further responses to all questions I am starting the following campaign.
Shoutout to all the members who helped out with the unanswered questions so far! Thank you for all your help!
CA Service Management
8am - 6pm
US Eastern Time
Additional Times May Apply
TIPS AND HELPFUL INFORMATION
Your Ideas Delivered with Release 17.1
CA Service Management Mobile App 3.1.13 is now available
CA Service Management 14.1 Cumulative Patch 5 (14.1.05) is now available
Great CA Service Management 17.1 education content / videos available online
10 Commandments for CA SDM Developers
How to pass BREL value to notification
CA SDM::. I can't save role! My web form still running
CA SDM::.SPEL::. get_gmt_date()
Save the Date for CA World '18: November 13 – 15, 2018 | Miami Beach, Florida
How to skip request workflow task automatically
Custom hiersel & hierload & factory to rootcause (RC)
*** Alert - Known Issue with Mobile Application connecting to SDM 17.0 ***
CA Webcast: Service Desk and Service Level Management
Successfull migration of 12.9 to 17.1
TOP 10 IDEAS BY LATEST ACTIVITY
Can Circuit Number Field length be extended?
Total time spent in each status
Community Market Place
Manually kill or end user session
Property change, Log Behaviour CA SDM
Service Desk Mobile Enhancements
Expanding Capabilities of SDM Announcements
Extend pdm_load and pdm_userload functionality
Create GUI for GRLoader/ADT for CMDB
Retrieve Service Desk Ticket Attachments VIA Soap
Sorting in dual list (form)
That's it for now folks but I'm sure there will be a lot more soon! Take a moment to get in on the discussions and make your voice heard!
Community Manager, Agile Management and Security