September 24, 2018
To: CA Digital Operational Intelligence Customers
From: The CA Technologies Digital Operational Intelligence Product Team
Subject: General Availability Announcement for CA Digital Operational Intelligence
On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA Digital Operational Intelligence 1.2.3 is now available.
Some of the key capabilities & value propositions of the product include:
-Service analytics - Helps provide end to end visibility across business services comprised of app, infra, network, end-user & other elements, accelerating the identification of root-cause
-Predictive capacity analytics - Identify bottlenecks before disruption and optimize resources by identifying waste.
-Alarm analytics - Reduce false and redundant alerts and thus reduce MTTR.
-Contextual log analytics - Automatically & easily map unstructured data to events, alerts and metrics
-Machine learning–driven Performance Analytics - Augment human intelligence by identifying issues, patterns or anomalies proactively without any assistance from the users
-Unified data lake – Brings together data from different sources in a single data lake through turn key integrations with CA Agile ops product suite including products like CA UIM, CA Spectrum, etc. and ingestion APIs for 3rd party data
-Unified visualization and correlation across various-domains - Speeds issue resolution and boosts productivity
We have included a Product Brief that details the features and highlights of this release. We also encourage you to visit the CA Digital Operational Intelligence product information page on the CA Support portal at https://support.ca.com/ and DocOps.ca.com . If you have any questions or require assistance, contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx.
You can download your copy of CA Digital Operational Intelligence 1.2.3 online at https://support.ca.com/ where you can also utilize CA’s case management system. To install your product, follow the installation procedures for your product at DocOps.ca.com. If you have any questions or require assistance, contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx,
Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help. For more information about CA Services and how you can leverage our expertise, please visit www.ca.com/services. To connect, learn, and share with other customers, join and participate in our CA Digital Operational Intelligence CA Community at https://communities.ca.com/.
For a list of Education courses recommended by role, please visit the CA Learning Paths and select the desired product. We update courses based on functional impact as well as high-demand; therefore, courses created from previous releases may apply to the current release.
To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at: https://support.ca.com/.
Thank you again for your business.