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Issue on Page with portlet filter

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  • 1.  Issue on Page with portlet filter

    Posted 03-25-2019 07:46 AM

    Hello,

    I have created a page with portlet filter + 2 portlet based on NSQL queries and

    I have something very strange : When I update my filter data in flilter portlet, the page saty blank, I have to click again on the link for having the page with filter apply.

    See bellow screenshot which explain my issue :

       1/ First opening :

    2/ I update my filter analyse scope and click on filter in the filter portlet. I have a Blank page

     

    3/I click on the link in the menu : I have my page with filter updated

     

    Any idea about this issue ?

     

    Thanks by advance for your help

     

    Olivier



  • 2.  Re: Issue on Page with portlet filter

    Posted 03-25-2019 10:34 AM

    Can you take a look at the app-ca.log and see if anything is logged?



  • 3.  Re: Issue on Page with portlet filter

    Posted 03-25-2019 11:47 AM

    Hi stephanie

    Log checked : nothing appears in app logs.



  • 4.  Re: Issue on Page with portlet filter

    Posted 03-25-2019 11:57 PM

    The OOTB Overview page (aka default Home), includes several tabs (aka Program Dashboard and Project Dashboard), which uses Page filters.  Are you experiencing the same issue on these tabs?

     

    I also notice in your hovered URL on the blank page there is a parameter 'superSecretToken...' in the URL - do you know what this is?



  • 5.  Re: Issue on Page with portlet filter

    Posted 03-27-2019 07:26 AM

    Hello Roland,

     

    Thanks for your answer

     

    I don't have issue with other OOTB Page. Only for mine.

     

    And fro the URL, I have the following URL when I have a blank page : https://easyppm-indus.michelin.com/niku/nu#action:&mi_coe_kpi=APT_CUST_5078098&instanceCode=FILTER_5076109&superSecretTo… 

     

    And I don't where SuperSecretToken is coming from. We have 3 apps and connexion is mnaged by using load balancer.

    i have tested the clean up of cache (Broswer + application) without success, I have tested with only one app started, but same issue.

    I have created a ticket on support site, I will update this ticket if I have some news.



  • 6.  Re: Issue on Page with portlet filter

    Posted 03-27-2019 09:17 AM

    I just noticed, your 1stscreen shot you are using a stored filter - top right on title bar has filter: By Region.

     

    Your third screen shot, which worked when navigated back to the page has filter: none.

     

    Can you try filtering not using a stored filter?



  • 7.  Re: Issue on Page with portlet filter
    Best Answer

    Posted 04-09-2019 02:40 AM

    Hello,

     

    My issue is fixed now.

    I have deleted and created again the tab with my portlets and No more Issue.

     

    regards