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USS Admin User

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  • 1.  USS Admin User

    Posted 01-18-2019 01:07 PM

    I installed USS pointing to EEM local database and admin access is OK.

    Now I configured EEM to point to AD directory, and I created the same logins in AD.

    After change I was able to log to USS but the user is no longer USS admin.

    How can I put the user as USS admin again?

  • 2.  Re: USS Admin User
    Best Answer

    Posted 01-18-2019 06:23 PM

    There is a long approach for this from the backend...


    No longer have admin rights in Unified Self Service 


    There was a discussion internally about another approach too, I have not tested this but it might work, it talks about a broken LDAP integration, in your case its EEM integration.  Basically the auth schema is forcing it to lose admin privileges.  userids are the userids from USS_MDB.user_   table for whichever user who needs to get admin privileges in USS>

    Omniadmin users are allowed to log in even if the integration with LDAP is broken. This allows to use this administrator accounts to fix the problem. The default user created with liferay ( is an example of an omniadmin users. Others can be configured in (or indicating a comma separated list of user ids:

    4.2.X and before,





    Restart of USS is needed


    Another way :  how to disable NTLM/EEM authentication without using the Control Panel?


    change some of these settings is via the OSOP_Install_Dir/PortalExt.Properties file
    ## Allowed case sensitive values: screenName userId emailAddress
    ## Allowed case sensitive values: true or false

    Restart USS after making the change




  • 3.  Re: USS Admin User

    Posted 01-21-2019 08:50 AM

    Hi Paulo,


    Please let us know if the information provided by Raghu worked for you so we can mark it as the right answer. Otherwise, you could be opening a new case in support so we can assist you if needed.



    An article with the information above was created and can be viewed below:


    How can I log into Unified Self Service (USS) if t - CA Knowledge 


    Kind regards,


  • 4.  Re: USS Admin User

    Posted 01-21-2019 09:30 AM



    Putting this omniadmin.users in config file worked.




    Paulo Freire



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    De: RobertoBenatti <>

    Enviada em: segunda-feira, 21 de janeiro de 2019 11:51

    Para: Paulo Freire <>

    Assunto: Re:  - Re: USS Admin User


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    Re: USS Admin User


    reply from Roberto Porto Benatti<> in CA Service Management - View the full discussion<>