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Service Desk Manager - How to move Universe from one system to other

  • 1.  Service Desk Manager - How to move Universe from one system to other

    Posted 03-19-2019 04:47 PM

    Hello,

     

    I contact to the CA Service Desk Community, because we need to know how to move the BOXI universe from one environment to other. If exists any document that describe step by step this procedure and can share it me I be very grateful.

     

     

    Best regards.
    Patricio.



  • 2.  Re: Service Desk Manager - How to move Universe from one system to other

    Posted 03-20-2019 02:16 AM

    Hi Patricio,

     

    The following KB articles don't necessarily address your issue, but I'm hoping they may help to trigger something and point you in the right direction somewhat:

     

    How to change Universe from one to another, in CA - CA Knowledge 

     

    How to create a derived universe in CA Business In - CA Knowledge 

     

    How to use the Business Object Import Wizard progr - CA Knowledge 

     

    That was my 2-cents...

     

    ===

    Kind Regards,

    Brian



  • 3.  Re: Service Desk Manager - How to move Universe from one system to other

    Posted 03-20-2019 09:09 AM

    Thanks  Brian!

     

    El mié., 20 mar. 2019 a las 3:17, Brian_Mathato (<

    communityadmin@communities-mail.ca.com>) escribió:

     

    CA Communities <https://communities.ca.com/?et=watches.email.thread>

    Re: Service Desk Manager - How to move Universe from one system to other

     

    reply from Brian Mathato

    <https://communities.ca.com/people/Brian_Mathato?et=watches.email.thread>

    in CA Service Management - View the full discussion

    <https://communities.ca.com/message/242169896-re-service-desk-manager-how-to-move-universe-from-one-system-to-other?commentID=242169896&et=watches.email.thread#comment-242169896>

     



  • 4.  Re: Service Desk Manager - How to move Universe from one system to other

    Posted 03-20-2019 02:17 AM