Clarity Service Management

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SDM Aplication Server and Mobile

  • 1.  SDM Aplication Server and Mobile

    Posted 04-16-2019 01:16 PM

    Where do you find the precise information about which ports should be configured when you include an application server in the DMZ to access the mobility feature? Thanks



  • 2.  Re: SDM Aplication Server and Mobile

    Posted 04-18-2019 10:59 AM

    Please take a look at

    Supported Ports and Port Ranges - CA Service Management - 17.2 - CA Technologies Documentation 

    as mobile app uses REST so the REST port would need to be open(default is 8050 and this is configurable) and depends on the location of the app server and the background/standby servers, server-to-server slump port(s) would need to be open as well. Reference these tech docs

    How does CA Service Desk Manager (SDM) behave with - CA Knowledge 

    How To Limit SDM Port Bindings - CA Knowledge