Clarity Service Management

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Problem with Jasper Update

  • 1.  Problem with Jasper Update

    Posted 02-07-2019 05:54 AM

    I´m trying to update Jasper from version 6.2 to version 6.4.3

    The problem is with setup memory requirements check in the inicial upgrade process.

    My production server is hosted in a service provider that uses dinamic memory for its virtual machines.

    Because of this, I was not able to make the setup pass these checks.

    There was a way to bypass these checks to make me able to do the upgrade process?



  • 2.  Re: Problem with Jasper Update

    Posted 02-11-2019 04:11 PM

    Hey Paulo,

     

    Unfortunately the installer does some hard coded checks from what we know.

     

    _R