IT Process Automation

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  • 1.  how can we get the processes and other data from a corrupted PAM?

    Posted Feb 19, 2019 02:57 AM

    hi there,

    i need to know from where we can get the processes and custom operators created in PAM.

    actually a installation is corrupted and cannot be repair.



  • 2.  Re: how can we get the processes and other data from a corrupted PAM?
    Best Answer

    Broadcom Employee
    Posted Feb 19, 2019 09:33 AM

    This information is stored in the database.

    If you cannot run a reinstall of this Process Automation server and resolve the issue, then I would suggest installing a new Process Automation. Once that is up and running, you can take a backup of the original database and import that to the new database. There are a couple other steps that you need to take in order to be able to access this new temporary setup outlined here in this KB Article:

    How do I configure a new PAM Orchestrator instance - CA Knowledge 

     

    This should allow you to export your library. 



  • 3.  Re: how can we get the processes and other data from a corrupted PAM?

    Posted Feb 19, 2019 10:51 PM

    thanks Jennifer, i already applied this solution and it works like a charm.



  • 4.  Re: how can we get the processes and other data from a corrupted PAM?

    Broadcom Employee
    Posted Feb 20, 2019 09:04 AM

    Fantastic! Glad you were able to get your processes!!