Clarity

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  • 1.  Login issue with LDAP

    Posted Jun 09, 2010 02:47 AM
    Hi,

    we have installed clarity 12.0.6 and and it is working now. We have
    succesfull conected via LDAP our Windows AD and have already imported 230
    users.

    But when I will login with one of the imported useres I got this error
    message in app-niku.log

    Pls help me!

    Regards Alex

    DEBUG 2010-06-09 08:02:32,707 [http-80-Processor12]
    directory.LDAPDirectoryService (unknown:none:security.loginAction) * logging
    is not allowed for this action *
    DEBUG 2010-06-09 08:02:32,707 [http-80-Processor12]
    directory.LDAPDirectoryService (unknown:none:security.loginAction) * logging
    is not allowed for this action *
    ERROR 2010-06-09 08:02:32,723 [http-80-Processor12]
    directory.LDAPDirectoryService (unknown:none:security.loginAction)
    javax.naming.PartialResultException: Unprocessed Continuation Reference(s);
    remaining name 'DC=de,DC=ag,DC=cds,DC=testo'
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2763)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2737)
    at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1808)
    at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1731)


  • 2.  RE: Login issue with LDAP

    Posted Jun 10, 2010 01:39 PM
    Alex

    Did you use the add users job to import the Active Directory users to Clarity? I would also make sure that the resources on the Clarity side have the "Use External Authentication" checkbox checked.

    Jon


  • 3.  RE: Login issue with LDAP

    Posted Jun 11, 2010 09:47 AM
    Hi Jon,

    yes I use the job to import the user and this works fine. The check box for "Use External Authentication" is markt.

    When I will log in the error messages will be find in app-niku.log

    If the check box is not markt, I could log on via the standard password from clarity.

    alex


  • 4.  RE: Login issue with LDAP

    Posted Jun 11, 2010 06:15 PM
    Alex

    This will take some digging into. Can you create a support request and we should be able to look into this case further?

    Jon


  • 5.  RE: Login issue with LDAP

    Posted Jun 14, 2010 07:23 AM
    Hi Jon,

    yes, case ID is 19416264-1.

    Alex


  • 6.  RE: Login issue with LDAP
    Best Answer

    Posted Jun 17, 2010 11:04 AM
    Hello,

    the issue has been resolved now.
    The reason was that a search user AND a group name has been entered in the configuration of NSA.
    We found out that only one of both settings has to be set.

    Thank you for your help.

    Alex