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Cannot login (Email Conflict - Something went wrong)

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  • 1.  Cannot login (Email Conflict - Something went wrong)

    Posted 03-05-2019 05:59 AM

    Singed up with normal flowdock and now I get an email conflict error when trying to sign in.



  • 2.  Re: Cannot login (Email Conflict - Something went wrong)

    Posted 03-05-2019 12:03 PM

    Hi Matthew, 

     

    I sent a password reset email to you see if going through that process will help.  Be aware that your email address is case sensitive for Flowdock so it must match your Rally login e082808@mastercard.com.



  • 3.  Re: Cannot login (Email Conflict - Something went wrong)

    Posted 03-05-2019 12:06 PM

    Hi becro02,

     

    I went through the password reset but unfortunately still getting the same error.



  • 4.  Re: Cannot login (Email Conflict - Something went wrong)

    Posted 03-05-2019 12:18 PM

    Hi Matthew;

     

    It appears that you just created the account today.  OK if I delete it and have you start over from scratch? 



  • 5.  Re: Cannot login (Email Conflict - Something went wrong)

    Posted 03-05-2019 12:23 PM

    Yeah no worries if you can do that



  • 6.  Re: Cannot login (Email Conflict - Something went wrong)

    Posted 03-05-2019 01:11 PM

    OK Matthew;

     

    Give it another shot to create your account.



  • 7.  Re: Cannot login (Email Conflict - Something went wrong)
    Best Answer

    Posted 03-05-2019 01:24 PM

    That seemed to do the trick, thanks for your help



  • 8.  Re: Cannot login (Email Conflict - Something went wrong)

    Posted 03-06-2019 07:31 AM

    Hey it seems that I have a same kind of problem. Originally I made my flowdock account via Google log in, but then my workplace provided me with new email account so I changed my email and disconnected my google account and now I can't log in at all. If I try to log in via Google it says that I can merge that with my account but after I type in the password it just says "Something went wrong". Anyway you can help me?



  • 9.  Re: Cannot login (Email Conflict - Something went wrong)

    Posted 03-07-2019 04:03 PM

    Hi Juuso,

     

    I sent you a password reset/create email.  Please follow the link in the email to create a password and use username/password to login.  If you continue to have issues, let us know and we will create a case to troubleshoot further.

     

    Thanks!

     

    Lori