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CA PAM 3.2 Intregate with Threat Analytics

  • 1.  CA PAM 3.2 Intregate with Threat Analytics

    Posted 03-20-2019 04:41 PM

    Hello,

     

    I have a problem  with the integration between threat analytics y CA PAM Server.Actually I have a cluster in active-active mode and when I try to Configure the Threat Engine to use the CA PAM Adapter I get this:

     

     

    I checked the connection between CA PAM and TH, and everthing seen be right.

    I Checked if the TA user CATapApiUser is enabled in PAM,and it was.

    I have the External REST API option enable.

     

    What could be happened?

     

    Thanks,



  • 2.  Re: CA PAM 3.2 Intregate with Threat Analytics

    Posted 04-04-2019 06:43 AM

    Hi Daniela, how are you?

     

    Ensure that the CATAPuser-n matches with the -n in the target accounts.

    Go to Credentials >> Manage Targets >> Target Accounts.

    And search for the CATapApiUser-n

    In your case check that CATapApiUser-3 exists in Target Accounts

    Also go to Users > Manage Users > select CATapApiUser and go to the API Keys. is CATapApiUser-3  enable?

     

    Check also:

    https://comm.support.ca.com/kb/error-pam-cm-0264-unable-to-retrieve-risk-levels-from-server/KB000103121

     

    Also check the that TA and PAM have the same subnet Mask configured.

     

    Thanks,
    Regards,

    Celeste



  • 3.  Re: CA PAM 3.2 Intregate with Threat Analytics

    Posted 04-05-2019 10:13 AM

    Thank you Celeste, I verified that and the CATapApiUser-3  is enable maybe could be a problem with the NTP configuration ?



  • 4.  Re: CA PAM 3.2 Intregate with Threat Analytics

    Posted 04-08-2019 06:14 AM

    Hi Daniela, 

    Did you check the Network Settings? 

    This is another reason why could be failing.

    I remember a similar case. Take a look at this Document:

    Unable to activate networking in CA PAM Threat Ana - CA Knowledge 

     

    Thanks,
    Regards,
    Celeste