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We are using the Cycle Time Data community app and we get "96 current records found", but no data actually returns.  Anyone have this issue?

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  • 1.  We are using the Cycle Time Data community app and we get "96 current records found", but no data actually returns.  Anyone have this issue?

    Posted 01-23-2019 10:22 AM

    Not good result

    Good result 



  • 2.  Re: We are using the Cycle Time Data community app and we get "96 current records found", but no data actually returns.  Anyone have this issue?
    Best Answer

    Posted 01-23-2019 06:50 PM

    Hi Erin,

     

    I'm not terribly familiar with this app, however I suspect that the app is doing some brute query to pull a bunch of data from the API and then filtering them out on the front end based on criteria that is in the selectors.  I've seen a couple of other apps do that, where they report some high number of results but only shows 3 things in the list.

     

    What is the difference between the two screenshots you're showing above?  Different projects?  If I remember correctly, that can be explicitly defined in the config settings of the app.



  • 3.  Re: We are using the Cycle Time Data community app and we get "96 current records found", but no data actually returns.  Anyone have this issue?

    Posted 01-31-2019 07:58 AM

    Thanks for your response David.  The two screenshots are from the same project.  The only difference is the good screenshot is filtered for a different value in one of our custom fields.