Hi Calvin,
A few logs you can look at here: Log descriptions and locations
For a more complete set, you can use the DCT to gather all of these logs and more: Data Collection Tool - CA API Gateway - 9.4 - CA Technologies Documentation
Does this happen for all API's or only a particular one? If you setup a very basic policy, a return template response, does it still hang? what about the same with a route to a different server, say google.com?
I would like to determine if this is a front end connection issues, policy processing issue, or connection issue to the backend (ie: can the Gateway curl to the backend server from the Gateway command line?). Do other clients have any issue in consuming this API?
Regards,
Joe