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LLAWP service not coming up

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  • 1.  LLAWP service not coming up

    Posted 05-05-2019 09:11 AM

    LLAWP is not coming up when starting Apache service. It was working fine, however after some migration change, the LLAWP service is not coming up.

     

    Could you please help what went wrong?

     

    Below is the error message from log file,

    [Sun May 05 01:37:02 2019] [notice] caught SIGTERM, shutting down
    [05/May/2019:01:37:05] [Info] [CA WebAgent IPC] [18184] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0xf405cae1
    [05/May/2019:01:37:05] [Error] [CA WebAgent IPC] [18184] [CSmIpcEvent::CSmIpcEvent] Error initializing semaphore -1
    [05/May/2019:01:37:05] [Error] [CA WebAgent IPC] [18184] [CSmSem::SemNotify] Error performing increment operation on semaphore -1
    [05/May/2019:01:37:05] [Info] [CA WebAgent IPC] [18184] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0xf405cae1
    [05/May/2019:01:37:05] [Error] [CA WebAgent IPC] [18184] [CSmIpcEvent::SetEvent] Error reinitializing event with key base 0x1f4
    [05/May/2019:01:37:05] [Error] [CA WebAgent LLAWP] [18184] [Failed to send shutdown signal to the LLAWP. Ensure that the process is running and the path to the WebAgent.conf is correct.]
    [05/May/2019:01:42:55] [Info] [CA WebAgent LLAWP] [18992] [LLAWP has been started.]
    [05/May/2019:01:42:55] [Error] SiteMinder Agent
    Unable to load SiteMinder host configuration object or host configuration file.
    /opt/app/siteminder/webagent/config/SmHost.conf
    00 00 00 06
    [05/May/2019:01:42:55] [Error] SiteMinder Agent
    Failed to initialize the configuration manager.
    LLAWP unable to get configuration, exiting.
    [Sun May 05 01:43:00 2019] [notice] Digest: generating secret for digest authentication ...
    [Sun May 05 01:43:00 2019] [notice] Digest: done
    [Sun May 05 01:43:00 2019] [notice] Apache/2.2.9 (Unix) mod_ssl/2.2.9 OpenSSL/0.9.8i DAV/2 mod_jk/1.2.26 configured -- resuming normal operations 



  • 2.  Re: LLAWP service not coming up

    Posted 05-20-2019 02:20 AM

    Hi Vivek,

     

    Please apologize to come late on this case.

    The problem is with the HCO configuration :

     

    "Unable to load SiteMinder host configuration object"

     

    Check :

     

    - Is the HCO name in SmHost.conf the same as you defined in the
    AdminUI (Policy Store data) ?
    - Do all the HCO Policy Server FQDN or IP, exists ? If FQDN, are they
    resolved by DNS correctly ?

    Hope that helps,

     

    Best Regards,
    Patrick



  • 3.  Re: LLAWP service not coming up

    Posted 05-20-2019 05:14 AM

    Hi Vivek,

     

    Typically after I do any kind of changes to the config or binaries of Apache or if it has been a long while since I start the HTTP service, I'll do another host registration to policy server. Perhaps you can try that too.

     

    regards,

    Zen



  • 4.  RE: LLAWP service not coming up

    Posted 18 days ago
    Hi Vivek,

    Remove the trusted Host  of Web Agent where you are having issue to start siteminder Agent.

    Do a host registration using /bin/smreghost and try to start.

    ------------------------------
    Sr IT Systems Engineer
    FloridaBlue
    ------------------------------



  • 5.  RE: LLAWP service not coming up
    Best Answer

    Posted 18 days ago
    Hi Vivek,

    I could see two issues 

    1. Semaphore 

    [05/May/2019:01:37:05] [Error] [CA WebAgent IPC] [18184] [CSmIpcEvent::CSmIpcEvent] Error initializing semaphore -1
    [05/May/2019:01:37:05] [Error] [CA WebAgent IPC] [18184] [CSmSem::SemNotify] Error performing increment operation on semaphore -1

    Solution: Before you start the agent process, clear the semaphore and share memory used by agent process.
    Link: https://comm.support.ca.com/kb/clean-up-semaphores-and-shared-memory-by-process-id-on-redhat-os/kb000040140

    2.  Unable to load SiteMinder host configuration object 
    Solution: check for below points 
    - is the path for SmHost.config file is correct?
    - Do all the HCO Policy Server FQDN or IP, exists ? If FQDN, are they
    resolved by DNS correctly ?
    - do a host re-registration using smreghost utility?


    Thanks,
    Pankaj