In production environment we are facing the issue as Encoding-In progress for most of the session recordings. I have checked that mount point is available and allocated the unlimited space. Please check asap.
I have attached screenshot, please find it.
Hi Bhumesh, The community site is useful to bring up problems in case someone else has seen the same problem and knows how to resolve it. It is not a place to post a request for investigation by product support. If you know for sure that the primary session recording share is up and in good health, please open a support case to have the problem investigated by product support.