I am trying to download the Refresh PAck, but get a download error. Is the download working fine?
BTW, I tried to add a comment to the original post but couldn't find a "Comments" section where to add it.
you are right,there seams a problem with the download today and we are working on this issue.
I was able to click 'Add to Cart' for all of the options needed and was able to download that way. If this does not work for you, please open a case with Customer Care to have the problem reviewed.
I was unable to download also...
Not able at any location. Tested with Chrome and Firefox.
In the SOLUTION DOWNLOAD for the 7.2.1 Refresh Pack 24.004, there is a problem downloading by clicking the Cloud under the Download column. Sustaining Engineering is aware of the problem and is working with the Web group to get it fixed.
There is a workaround to the problem by doing the following steps.
-Go to the webpage for the 7.2.1 Refresh Pack 24.004 at the following link.
-Click all items that you require/need under "Add to Cart" column.
-On the toolbar above, click Cart.
-Click "Checkout" at the bottom of the page.
-You will get an email with a link. Click the link and choose HTTP (the one I used). There will be a zip downloaded that contains all of the items you selected.
done! I was not aware on your solution told to Jorge Quincke. It worked for me also.