Layer 7 Privileged Access Management

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Error deleting target group

  • 1.  Error deleting target group

    Posted 04-18-2019 06:54 AM

    While i am using target group mistakely its created on temporary group. how its created idk but i tried to deleted its show the error?

    error Error: PAM-UI-2209: Error deleting target group. Application error occurred

    Please suggest me what to do ???????



  • 2.  Re: Error deleting target group

    Posted 04-18-2019 03:36 PM

    Hi Sudip,

    Please open a case with Support with Subject:   Unable to Delete Target Group  

    There is already a Defect opened for a similar case, and you will need help from Support to fix this.  



  • 3.  Re: Error deleting target group

    Posted 04-25-2019 01:16 AM

    I raise the case but still we don't find any response from the CA site. Which is unsatisfying us?

    if you have any solution that helps us?



  • 4.  Re: Error deleting target group

    Posted 04-25-2019 09:45 AM

    Sudip, As Margaret explained, this needs to be handled through a support case. Please update your support case with any concerns you have, not this community thread.



  • 5.  RE: Re: Error deleting target group

    Posted 06-07-2019 12:37 PM
    Hi community


    I have a similar problem with an LDAP groupI try to deletethis group and the result is the following message.



    I
     review the session logs and the message that is shown isvery confusingthis says nothing




    Some idea for this ?

    ------------------------------
    Julian Riaño
    MSL
    ------------------------------



  • 6.  RE: Re: Error deleting target group

    Posted 06-07-2019 01:23 PM
    Hi Julian, This is a different error. It would have been better to start a new discussion. The message on the UI tells you that one of the users in the group could not be deleted. This may be because the user has a special configuration. One example would be an approver role in a password view policy. You might find a message in the tomcat log that you can get from the Configuration > Diagnostics > Diagnostic Logs > Download page. If you can't find what configuration is blocking the user delete, please open a support case.


  • 7.  RE: Re: Error deleting target group

    Posted 06-07-2019 02:31 PM
    Hi Ralf

    Some users of this group have the role of approver, I am going to eliminate this role and try again.

    Thank you