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Flowdock 1.0.3 desktop notifications make main window lose focus

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Jay.Komthongpane10-11-2018 09:38 AM

DanFachin10-26-2018 06:56 PM

  • 1.  Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-08-2018 06:32 AM

    Since the recent update of the Windows desktop application for Flowdock to version 1.0.3 the display of every desktop notification makes the main Flowdock window lose it focus, such that typing a message gets interrupted and you have to reselect the window before you can continue.
    If other windows have focus (non-Flowdock), they keep their focus just fine.
    I have multiple colleagues who report the same behaviour. We all have Windows 10 as the operating system.

    Who is experiencing this as well?
    Does someone know how this can be improved?



  • 2.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-08-2018 10:55 AM

    Yes, I noticed that too.

     

    How can this be reviewed because it didn't use to be like this?



  • 3.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-08-2018 12:46 PM

    It is absolutely maddening and makes it nearly impossible to use Flowdock. The notifications persist even after disabling desktop notifications in the app preferences.



  • 4.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-08-2018 04:16 PM

    I've noticed a loss of focus behavior but I hadn't correlated it with Flowdock.  Let me do some testing with colleagues and see if we can reproduce this reliably.



  • 5.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-08-2018 04:35 PM

    So I had a couple colleagues send me barrages of 1-1s while I typed in Notepad.  It was almost impossible for me to type.  In fact, it was almost impossible for me to tell them to stop.

     

    It doesn't seem to happen with every message, but it's easily reproducible enough that it can be characterized for development.

     

    I'm going to check with them and see how we should proceed on this.



  • 6.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-08-2018 09:05 PM

    Great, thank you!

     

    On Mon, Oct 8, 2018 at 4:35 PM DavidLeDeaux <



  • 7.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-09-2018 02:45 AM

    Yes, thanks for investigating this.



  • 8.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-09-2018 10:51 AM

    Quick update on this thread;  dev asked me to file a defect on this so that's done.  I'm not sure what the timeline is yet, but I'll keep this updated as I hear more.



  • 9.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-18-2018 03:29 AM

    Hi is there any updates on this yet? Our company depends on Flowdock and this is a near breaking bug for us.



  • 10.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-23-2018 05:09 PM

    We're still working on this.  Based on the defect, it's being worked in this current sprint.  I'm hoping to have more to update soon.



  • 11.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-30-2018 03:58 PM

    I think we're getting close on this one.  I checked with development this morning and we're doing some QAing on this now.  We're also bundling in some other Windows fixes with it which is why it's taking a little longer; I don't have any details on the other issues being addressed at this time.



  • 12.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-30-2018 04:57 PM

    Thanks for the update.

     

    On Tue, Oct 30, 2018 at 3:59 PM DavidLeDeaux <



  • 13.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-09-2018 06:50 PM

    The behavior described in the original post above also happens when adding an emoji reaction to a chat message: if a new chat message comes in and the notification pops up, the emoji selection pane gets minimized.



  • 14.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-11-2018 09:38 AM

    Thought it was just me experiencing the bug. 



  • 15.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-11-2018 12:03 PM

    I have this same issue, but it's been happening for months, even after I have disabled the popup notifications. 



  • 16.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-11-2018 05:37 PM

    Mine started when I upgraded the app.  I can't use it, so I turned it off.  Hopefully it will be fixed soon...  one of the Boulder engineers said it was a Window's related thing...



  • 17.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-11-2018 05:50 PM

    I've been using the browser to sign in while this gets looked into.  It's not as convenient, but it's keeping me connected still.



  • 18.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-23-2018 04:23 PM

    This is also still happening to me. It is making it difficult to use Flowdock. 



  • 19.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-23-2018 04:25 PM

    Hello,

    I have the same problem as well, since I upgraded the application.



  • 20.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-25-2018 01:13 PM

    I am having the same problem after updating to 1.0.3 plugin, I was not experiencing this issue prior to upgrade to 1.0.3.



  • 21.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 10-26-2018 06:56 PM

    Bumping this. Same issue here



  • 22.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 11-12-2018 02:49 PM

    Any update or ETA?  I have turned off a lot of notifications to minimize disruptions, but I am missing important messages in the process...



  • 23.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 11-16-2018 10:56 AM

    Also, they removed the yellow dot/number (if you are @) so you have to have notifications off, but then have no notice that you have been @ 'd



  • 24.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 11-16-2018 10:55 AM

    This is riddles flowdock almost unusable, especially in emergency situations where lots of people are typing. It is shocking that it got passed QA testing.



  • 25.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 11-16-2018 12:37 PM

    I've been testing the new build and I've run into some issues with it, so I'm asking dev to look into it.  Because of this delay, I have uploaded the previous build of Flowdock here: Flowdock_1.0.2_Windows.exe.zip 

     

    Please completely uninstall Flowdock prior to installing this version.



  • 26.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 01-07-2019 11:05 AM

    Just a quick update on this issue; I've been testing a new build for the last few days with all notifications turned on for the busiest flows that I'm a member of.  I haven't had a single issue with loss of focus, so I've relayed that info to the dev team.   I'll continue updating this thread with information as I receive it.



  • 27.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus
    Best Answer

    Posted 01-09-2019 11:22 AM

    Thanks everyone for their patience through this.  We've released a new build which should resolve the focus issues.

     

    Please visit the download page here: Download CA Flowdock chat and team inbox for iPhone, iPad, Android, Mac OS X, Windows & Linux 



  • 28.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 01-10-2019 02:43 AM

    Thanks DavidLeDeaux and team.

    Just updated and will tell how it goes.

    Update:
    Behaved well over the day. Looking good.



  • 29.  Re: Flowdock 1.0.3 desktop notifications make main window lose focus

    Posted 01-14-2019 02:19 AM

    With the experience gathered last week after the update I will consider this resolved.
    Thanks for the fix.