Clarity Service Management

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Newly added categories are not visible in boxi report

  • 1.  Newly added categories are not visible in boxi report

    Posted 02-13-2019 03:04 AM

    Hi

     

    Newly added categories are not visible in boxi report .

    In report categories column its displays other  

     

    Please help.

     

    Regards,

    S.Vigneshkumar



  • 2.  Re: Newly added categories are not visible in boxi report

    Posted 02-20-2019 12:42 PM

    S.Vigneshkumar ..........

    Are you using an OFFLINE REPORTING architecture?

    Have you attempted to run a pdm_cache_refresh command on the Categories table?