Clarity Service Management

Expand all | Collapse all

Exclude web service session messages from the stdlogs

  • 1.  Exclude web service session messages from the stdlogs

    Posted 02-08-2019 12:18 PM

    Is there any way to exclude the web service session created and ended messages from being written to the stdlogs?  



  • 2.  Re: Exclude web service session messages from the stdlogs

    Posted 02-11-2019 04:31 AM

    Hi Kevin,

     

    It looks like this was addressed in r17.1, if the below article (KB000092665) is anything to go by as I have not verified this yet:

     

    In CA Service Desk Manager 17.1, SOAP Web Services - CA Knowledge 

     

    What Service Desk version are you currently running?

     

    ===

    Kind Regards,

    Brian



  • 3.  Re: Exclude web service session messages from the stdlogs

    Posted 02-11-2019 12:44 PM

    Kevin, if you run 14.1 I don't think there is a way to get rid of the WS logging in stdlog and if you run 17.1, then you don't need to worry about it as the log is written to some different log. Thanks _Chi