Is there any way to exclude the web service session created and ended messages from being written to the stdlogs?
It looks like this was addressed in r17.1, if the below article (KB000092665) is anything to go by as I have not verified this yet:
In CA Service Desk Manager 17.1, SOAP Web Services - CA Knowledge
What Service Desk version are you currently running?
Kevin, if you run 14.1 I don't think there is a way to get rid of the WS logging in stdlog and if you run 17.1, then you don't need to worry about it as the log is written to some different log. Thanks _Chi