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Facing Issue while upgrading patch in software gateway V9.2?

  • 1.  Facing Issue while upgrading patch in software gateway V9.2?

    Posted 01-25-2019 09:06 AM

    Hi,

     

    Can someone help me while upgrading the patch in software gateway of 9.2 getting issue as below:

    # /opt/SecureSpan/Controller/bin/patch.sh install ssg-9.2.00-9087_CR10.noarch.rpm
    Patch API Error: Cannot install patch when status is NONE

     

    Thanks!



  • 2.  Re: Facing Issue while upgrading patch in software gateway V9.2?

    Posted 01-25-2019 09:37 AM

    Hi

     

    You first need to upload the patch to the gateway using the patch upload command .

    Please see the doc for more details on the patch command

     

    https://docops.ca.com/ca-api-gateway/9-3/en/install-configure-upgrade/upgrade-the-gateway/understand-gateway-patches/patch-an-appliance-gateway

     

    Regards

    Dirk



  • 3.  Re: Facing Issue while upgrading patch in software gateway V9.2?

    Posted 01-28-2019 02:18 AM

    Hi Dirk,

    Thanks for quick reply!

    I have gone through the below link,because my gateway is software gateway but still is getting the same exception.

    Patch a Software Gateway - CA API Gateway - 9.3 - CA Technologies Documentation 

     

     

    Thanks,

    Vinod



  • 4.  Re: Facing Issue while upgrading patch in software gateway V9.2?

    Posted 01-28-2019 05:30 AM

    Hi Dirk,

    As per Software Gateway documentation,I have unzipped the file and saved in controller folder.After that run the command of upload,getting the below exception.

    Thanks!



  • 5.  Re: Facing Issue while upgrading patch in software gateway V9.2?

    Posted 01-25-2019 02:13 PM

    Dirk is correct. However, the link is to 9.3. Here is the link to the 9.2 documentation:

    Patch an Appliance Gateway - CA API Gateway - 9.2 - CA Technologies Documentation