Layer7 Privileged Access Management

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Forget the password of the super user in PAM

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  • 1.  Forget the password of the super user in PAM

    Posted 06-26-2018 06:39 PM
    Good day. Change the password of the super user in PAM, but now I do not remember it. How can I reset my password? regards


  • 2.  Re:  Forget the password of the super user in PAM

    Posted 06-26-2018 08:46 PM

    Hi Alan, you can't. You will need to open a support case. If you don't remember the config user password either (assuming you changed it), it would get complicated.



  • 3.  Re:  Forget the password of the super user in PAM
    Best Answer

    Posted 06-27-2018 08:43 PM

    If you forgot the config user password you can reset it via the "Reset Password" menu item on the VM Console screen.

     

    Hope this helps.



  • 4.  Re:  Forget the password of the super user in PAM

    Posted 06-27-2018 11:06 PM

    Yes, if it's a VM. For a hardware appliance someone would have to go to the front panel and reset it there.