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CA UIM ALARM ACK

  • 1.  CA UIM ALARM ACK

    Posted 12-17-2018 03:40 PM

    Hi guys.

     

    Does there a way to ack an alarm and avoid it to add counters ? I mean, I want to ack an alarm until I solved it and don´t want a new one opened.

     

    Hope my question is clear ?

     

    Thank you.

     

    Clecimar



  • 2.  Re: CA UIM ALARM ACK

    Posted 12-17-2018 04:40 PM

    UIM supports automatic suppression of alerts so you don't get repeatedly notified.

     

    So if you have a disk alert set for 95% full and your're at 98%, you'll get an alert message every time the CDM test runs from the CDP probe but it'll be just one alert - count just increments.

     

    If you want it to be prevented from reaching the point of being counted, you need to identify it with a preprocessing script and prevent it from being propagated from there (return nil from the script rather than the event). Unfortunately, a preprocessing script wouldn't have easy access to the list of active alerts.

     

    It might help to understand more of what your problem is with the way it currently operates.

     

    -Gairn 



  • 3.  Re: CA UIM ALARM ACK

    Posted 12-17-2018 04:41 PM

    The other option that might address your need is to put he system you are working on into maintenance mode, then ack the exiting alert.



  • 4.  Re: CA UIM ALARM ACK

    Posted 12-18-2018 07:56 AM

    Hi Garin.

     

    Thank you for your attention.

     

    This way is not desirable once when you put a device in maintenance mode, all the device will be on this state and we can lose other alarms.

     

    Anyway, thank you again.

     

    Clecimar

     

    De: Garin <communityadmin@communities-mail.ca.com>

    Enviada em: segunda-feira, 17 de dezembro de 2018 19:42

    Para: Clecimar Fernandes <cfernandes@vitait.com>

    Assunto: Re:  - Re: CA UIM ALARM ACK

     

    CA Communities <https://communities.ca.com/?et=watches.email.thread>

     

     

    Re: CA UIM ALARM ACK

     

    reply from Garin<https://communities.ca.com/people/Garin?et=watches.email.thread> in CA Unified Infrastructure Management - View the full discussion<https://communities.ca.com/message/242158478-re-ca-uim-alarm-ack?commentID=242158478&et=watches.email.thread#comment-242158478>



  • 5.  Re: CA UIM ALARM ACK

    Posted 12-18-2018 09:59 AM

    The perhaps a nas auto operator profile to close these alarms when the Message Counter is greater than or equal to 2, will fulfill the need.



  • 6.  Re: CA UIM ALARM ACK

    Posted 12-18-2018 11:17 AM

    In fact, nowadays, we consider a real alarm after 3 polling cycles, then a ticket is opened by integration.

     

    Thank you.

     

    Clecimar

     

    De: DavidM <communityadmin@communities-mail.ca.com>

    Enviada em: terça-feira, 18 de dezembro de 2018 13:00

    Para: Clecimar Fernandes <cfernandes@vitait.com>

    Assunto: Re:  - Re: CA UIM ALARM ACK

     

    CA Communities <https://communities.ca.com/?et=watches.email.thread>

     

     

    Re: CA UIM ALARM ACK

     

    reply from DAVID MICHEL<https://communities.ca.com/people/DavidM?et=watches.email.thread> in CA Unified Infrastructure Management - View the full discussion<https://communities.ca.com/message/242158604-re-ca-uim-alarm-ack?commentID=242158604&et=watches.email.thread#comment-242158604>