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No application data from php agent

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  • 1.  No application data from php agent

    Posted 12-04-2018 11:41 AM

    Hello,

     

    I installed the agent to monitor a Java application, however I only see infrastruture metrics and not the application metrics.

     



  • 2.  Re: No application data from php agent
    Best Answer

    Posted 12-04-2018 11:56 AM

    Hi Santiago,

     

    I suggest you to review the agent log, see if you have any connectivity issue, make sure you put activity on your application.

     

    Verify Installation - CA Application Performance Management - 10.7 - CA Technologies Documentation 

     

    If logs indicate that the agent is connected to the EM then the check sustainability metrics on the EM side, make sure the max # of agent or metric clamps have not been reached, that could explain why you don't see the agent in the metric browser.  You can use the Status console:

     

    The APM Status Console - CA Application Performance Management - 10.7 - CA Technologies Documentation 

     

    Sergio



  • 3.  Re: No application data from php agent

    Posted 12-04-2018 12:17 PM

    Hi Sergio,

     

    thanks for yor help. In log file I see next lines:

     

    12-04-2018 11:42:55 AM <info.> process:23124:main initializing dataqueue in pid 23124.
    12-04-2018 11:42:55 AM <info.> process:23124:cmd command connection thread starting
    12-04-2018 11:42:55 AM <info.> process:23124:cmd command connection connecting to collector
    12-04-2018 11:42:55 AM <info.> process:23124:cmd making command connection to the collector on host ip addr 192.168.43.122 port 5005
    12-04-2018 11:42:55 AM <info.> process:23124:cmd command connection to the collector succeeded, host=192.168.43.122, remote port=5005, local port=34404, fd=6
    12-04-2018 11:42:55 AM <info.> process:23124:cmd sent command connection initialization message to the collector
    12-04-2018 11:42:55 AM <info.> process:23124:main creating data connection write thread
    12-04-2018 11:42:55 AM <info.> process:23124:main creating data connection read thread
    12-04-2018 11:42:55 AM <debug> process:23124:SQLModule Successfully registered all mysql tracers
    12-04-2018 11:42:55 AM <debug> process:23124:main Frontend start: -
    12-04-2018 11:42:55 AM <debug> process:23124:main Request end
    12-04-2018 11:42:55 AM <info.> process:23124:main shutdown starting
    12-04-2018 11:42:55 AM <info.> process:23124:main restoring zend_execute
    12-04-2018 11:42:55 AM <info.> process:23124:main restoring zend_execute_internal
    12-04-2018 11:42:55 AM <info.> process:23124:main restoring zend_error_cb
    12-04-2018 11:42:55 AM <info.> process:23124:main telling data connection threads to exit
    12-04-2018 11:42:55 AM <info.> process:23124:main telling command connection threads to exit
    12-04-2018 11:42:55 AM <info.> process:23124:main waiting for data connection read thread to exit
    12-04-2018 11:42:55 AM <info.> process:23124:cmd closing command connection fd 6
    12-04-2018 11:42:55 AM <info.> process:23124:cmd command connection thread is exiting
    12-04-2018 11:42:55 AM <info.> process:23124:data data connection write thread starting
    12-04-2018 11:42:55 AM <info.> process:23124:data data connection write thread is exiting
    12-04-2018 11:42:55 AM <info.> process:23124:data data connection read thread starting
    12-04-2018 11:42:55 AM <info.> process:23124:data data connection read thread is exiting
    12-04-2018 11:42:55 AM <info.> process:23124:main data connection read thread exited
    12-04-2018 11:42:55 AM <info.> process:23124:main waiting for data connection write thread to exit
    12-04-2018 11:42:55 AM <info.> process:23124:main data connection write thread exited
    12-04-2018 11:42:55 AM <info.> process:23124:main waiting for command connection read thread to exit
    12-04-2018 11:42:55 AM <info.> process:23124:main command connection read thread exited
    12-04-2018 11:42:55 AM <debug> process:23124:main Deleting previous blacklist shared memory segment APMPhpBlacklistSHMSeg_23124, if present.
    12-04-2018 11:42:55 AM <info.> process:23124:main shutdown complete



  • 4.  Re: No application data from php agent

    Posted 12-04-2018 02:26 PM

    May be compatibility issue.

    Which version of PHP and Agent?

    10.7 supports PHP 5.3.x, 5.4.x, 5.5, 5.6, 7.0 & 7.1

     

    CA Application Performance Management Compatibility Guides - CA Technologies 

    Also, Please refer the OS, web server along with Notes under APM Agents tab